
Lee Johnson Mazda of Seattle
Seattle, WA
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Easy service scheduling You can schedule regular maintenance via their online website and either drop the car off or you can wait. I scheduled an early afternoon service, bro You can schedule regular maintenance via their online website and either drop the car off or you can wait. I scheduled an early afternoon service, brought it in and went to lunch in the nearby University District. The car was ready when I got back. More
Safety Recall uMazda Service Department staff always help with safety recalls. They know safety is important to me, and is one of the principal reasons I buy Mazda uMazda Service Department staff always help with safety recalls. They know safety is important to me, and is one of the principal reasons I buy Mazdas. Eric Demeter in the Sales Department will always take time to help you understand the features of your car, even if you bought a few years ago. I will not hesitate to buy again, a car, some years in the future, that will be my fifth Mazda, eighth in our family. More
U-Mazda Service sept never disappoints! Great customer service with friendly, helpful, informative and courteous staff since I’ve started going to them with my first Mazda for all my mainten Great customer service with friendly, helpful, informative and courteous staff since I’ve started going to them with my first Mazda for all my maintenance and repair services...I’m on my third Mazda now. I’ve always lived on the east side (Bellevue and Redmond) and it’s totally worth the drive and bridge toll to take my car there for reliable services and knowledgeable and helpful staff:-) More
Great Service David assisted me with servicing my Mazda 3. Wonderful service and very professional. Everything you expect from Mazda.. I will continue to purchase m David assisted me with servicing my Mazda 3. Wonderful service and very professional. Everything you expect from Mazda.. I will continue to purchase my vehicles from University Mazda. More
Always excellent service As usual the service is excellent! Service writers are always courteous , helpful and informative. Everything is checked out and discussed before work As usual the service is excellent! Service writers are always courteous , helpful and informative. Everything is checked out and discussed before work is done. I' ve never been treated better anywhere else. Owned this vehicle five and a half years and no regrets for purchasing from University Mazda. More
Mazda3i Maintenance 10M mi Kind and friendly people at service. They said 1.5 hours, and was ready before. Good the website to reserve service time. No waist of time. Kind and friendly people at service. They said 1.5 hours, and was ready before. Good the website to reserve service time. No waist of time. More
Service of my 2017 Mazda 3 Hatchback Very timely - said it would be ready in 90 minutes and it was. They explained the results of my service in a manner I could understand. Very timely - said it would be ready in 90 minutes and it was. They explained the results of my service in a manner I could understand. More
University Mazda There is no waiting for service. They are always friendly and efficient. Work is completed at time estimated. Consistently excellent work at Universit There is no waiting for service. They are always friendly and efficient. Work is completed at time estimated. Consistently excellent work at University Mazda. Love fact I can get a loaner if service is going to require more than an hour or so. More
Mazda CX-5 2019 In December of 2011 we moved here from Kansas to be nearer our Daughter, Son in Law, Grandson, & Granddaughter. Before moving we sold our vehicles in In December of 2011 we moved here from Kansas to be nearer our Daughter, Son in Law, Grandson, & Granddaughter. Before moving we sold our vehicles in Kansas and just decided to purchase out here. Since my wife sold her Mazda Tribute, we decided to look at Mazda's here. We went to University Mazda and met a wonderful salesperson to deal with, William Wittico and purchased a 2012 Mazda CX-9. After 100,000 carefree miles, we came back to University Mazda. Lo and behold, we again got to deal with William on a new 2019 Mazda CX-9 Grand Touring Reserve. He is a joy to work with and never pushy. He answered all our questions, got us the best deal we were looking for and we couldn't be happier. Keep up the great dealership and service you offer. Tom & Anne Smarsh More
Turned me into a customer So I arrived early for my appointment and initially found my contact guy a little dismissive and condescending. He did let me finish my concerns and g So I arrived early for my appointment and initially found my contact guy a little dismissive and condescending. He did let me finish my concerns and gave me an initial price quote. No surprises there. I was a little disappointed that no shuttle or loaner program was available but was given a reasonable pick up time and headed home via Uber. Well I could'nt have been more wrong about David Marsteller. He was in touch with me through the entire experience. We discussed options and priorities given I was working on a budget. At one point he even put me on hold so we could decide on something depending on my technicians advisement. He never made me feel pressured or embarrassed or anything but informed and in control.I am incredibly happy with the work that was done, the cleanliness of the facility, and the professionalism and care that me and my care were given. The car runs amazing. I now have a personal portfolio with future items that can be addressed as my budget allows. Absolutely blown away with your operation.. So thankyou David! Even though you may not be a morning person. You will be hearing from me soon! Sincerely, Mark Provencio More