Lee Johnson Mazda of Seattle

Good service as always I have been coming to University Mazda for over five years to have my prior Mazda serviced. When it was time for a new car, I purchased it here and g I have been coming to University Mazda for over five years to have my prior Mazda serviced. When it was time for a new car, I purchased it here and got a great deal. My first oil change and tire rotation was done along with a clean car when I got back in. While I miss Wally, Rodney did a great job and gave me a discount because it took longer than expected due to other clients. More

Friendly, professional service Always clear about the work being done. They are always on-time or call to let you know if there's a delay. Set me up with a loaner even though I didn Always clear about the work being done. They are always on-time or call to let you know if there's a delay. Set me up with a loaner even though I didn't bring it up. And do a good job detailing no matter what other service you're having done. More

Repeating customer. Excellent service. Great to have a clean car when I leave. I feel I can rely on the record card report. Always use your oil change coupon and can al Excellent service. Great to have a clean car when I leave. I feel I can rely on the record card report. Always use your oil change coupon and can always have other items checked. More

Professional I found the dealership to be very professional and helpful throughout the sale of my Mazda and trade in of my previous car. Thank you. I found the dealership to be very professional and helpful throughout the sale of my Mazda and trade in of my previous car. Thank you. More

excellent customer service After a previously not great experience, the team wowed me. They were prompt and professional and completed the work well within the allotted appointm After a previously not great experience, the team wowed me. They were prompt and professional and completed the work well within the allotted appointment time. They gave the car a good "go over" and provided accurate and thorough information regarding next service items. They cleaned the car before returning it to me. I have not previously used dealerships for service work and the team here has shown me that they can provide professional value added service. Thank you for a good experience. More

Awesome experience working with Mazda staff, all of them! Matt was very professional, on time, and completed maintanence in a quick, timely manner. Love the snacks! As always, we like working with all the M Matt was very professional, on time, and completed maintanence in a quick, timely manner. Love the snacks! As always, we like working with all the Mazda employees. Great customer service! (we have purchased 11 cars from this dealership). More

Prompt and reliable I received two reminders for my mid-day mid-week appointment and was told 90 minutes. They had my car serviced, fluids, brakes and tire pressure check I received two reminders for my mid-day mid-week appointment and was told 90 minutes. They had my car serviced, fluids, brakes and tire pressure checked, and car exterior washed within 75 minutes. No hassle, no headache, wonderful visit. Thanks! More

Toyo tire replacement 1st the experience at University Mazda was the best I have every had and I get a new lease every 3 years. This is my first Mazda and I love the 2017 C 1st the experience at University Mazda was the best I have every had and I get a new lease every 3 years. This is my first Mazda and I love the 2017 CX-5. I couldn't wait to get ride of my 2014 Jeep Cherokee. Not only did the two service shops near me never had openings but my car was plagued with multiple issue. My two experiences with this Service Department were both outstanding. Matt called the tire manufacturer for me to order the free replacement and had it changed and installed the same day. Zoom Zoom More

Excellent customer service! Always! I have been a Mazda customer for the past 5 years and I have been so impressed with the customer service at this particular Mazda dealer. The staff i I have been a Mazda customer for the past 5 years and I have been so impressed with the customer service at this particular Mazda dealer. The staff is knowledgeable and professional and very courteous. They have always treated me well and done a fabulous job on my car for servicing! Thank you so much to all the staff at University Mazda! Customer for Life, Trisha Galindo More

Pleasurable experience purchasing a new car In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at Universit In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at University Mazda. Not only do we like the cars, we enjoy and appreciate the respectful and caring manner we receive. We feel we have great transportation in that we own a new CX5 and a fun to drive Miata. This was our third purchase from University Mazda. More