Lee Johnson Mazda of Seattle

Hunter & Ryan were both very detailed in explaining what services were recommended and understanding that there were some that weren't urgent that I wanted to defer. No pressure. services were recommended and understanding that there were some that weren't urgent that I wanted to defer. No pressure. More

Loved the easy and friendly checkin and checkout with complete explanation of services from rep Brian Said. I also like the email video feature doing a walk around and showing replacement of parts! Cool complete explanation of services from rep Brian Said. I also like the email video feature doing a walk around and showing replacement of parts! Cool! I’m a fan. And thanks for honoring sales when available. More

My maintenance visit was convenient, the service technician was friendly and communicative and the garage was very clean. technician was friendly and communicative and the garage was very clean. More

Great experience, thank you. I have always appreciated that this service dept does not make me feel dumb for knowing nothing about cars. I have always appreciated that this service dept does not make me feel dumb for knowing nothing about cars. More

Hunter is amazing! Such excellent service-the best I’ve experienced at this dealer ship! Such excellent service-the best I’ve experienced at this dealer ship! More

Had the infamous KUOW HD infotainment melt-down. U-Mazda handled it all as quickly and gracefully as one could reasonably hope for. U-Mazda handled it all as quickly and gracefully as one could reasonably hope for. More

Warranty battery replacement. Excellent service from setting up appointment to in-take, wait time, inspection information provided, etc. Service video was a great touch. Summer Excellent service from setting up appointment to in-take, wait time, inspection information provided, etc. Service video was a great touch. Summer Anderson has been a first-rate service rep and ambassador for the dealership. More

Quick and friendly service. Just like previous services. Never have had a bad experience there Just like previous services. Never have had a bad experience there More

Always an excellent experience! Very efficient and pleasant staff. It always a relief to have my 2013 Mazda 3 serviced at University Mazda. pleasant staff. It always a relief to have my 2013 Mazda 3 serviced at University Mazda. More

Scheduling and communication were great. I appreciated the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service repr the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service representative really added a personal touch. The car was done as promised. More