Legacy Chevrolet GMC Waxahachie

I purchased a 2017 Jeep Grand Cherokee in November 2024, and shortly afterward, the check engine light illuminated. In December 2024, I discovered that the transfer case was faulty, which led to my vehicle and shortly afterward, the check engine light illuminated. In December 2024, I discovered that the transfer case was faulty, which led to my vehicle being in the shop for the entire month of January 2025. Now, in March, during a routine oil change, I found out that the transfer case is still leaking. Additionally, I was informed that there is a significant amount of rust underneath the vehicle, which prevents them from performing a brake flush. When I brought this to the attention of the sales manager, he dismissed my concerns by saying, 'It's not that much rust.' I am extremely disappointed and frustrated with this experience, as I would never want to purchase a vehicle with rust issues. This has been the worst experience I've ever had with a dealership. More

Overall this was a great experience. I am really glad I came to Legacy Chevrolet in Waxahachie to buy my next new car. I will be back! I am really glad I came to Legacy Chevrolet in Waxahachie to buy my next new car. I will be back! More

Spent days trying to get the money back that they owed me. They were quick to take the money and weeks getting it back. Poor business. me. They were quick to take the money and weeks getting it back. Poor business. More

Lance was great and easy to work with. Down to business and not pushy. Great place to buy a vehicle. Down to business and not pushy. Great place to buy a vehicle. More

Service was very quick and super efficient. Felipe Sorto was a friendly and courteous service advisor. Felipe Sorto was a friendly and courteous service advisor. More

Excellent service. Issue was resolved. Will definitely use in the future and recommend to friends. Issue was resolved. Will definitely use in the future and recommend to friends. More

It took a little longer than I expected but it was all good! Great service writer and keep up with process. Thank you Mr. Hughson good! Great service writer and keep up with process. Thank you Mr. Hughson More

The service team is very efficient. Edgar, Dylan, and all the service team are kind and courteous. We have been very pleased. Edgar, Dylan, and all the service team are kind and courteous. We have been very pleased. More

Dylan took the time to video the vehicle outside and inside explaining and pointing out all the features. He took us on a ride and again explained the features. He was knowledgeable and friendly through inside explaining and pointing out all the features. He took us on a ride and again explained the features. He was knowledgeable and friendly throughout our experience. More

Easy to make an appointment. Not a long wait . They get my vehicle in and out Not a long wait . They get my vehicle in and out More