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Legacy Chevrolet of Waxahachie

Waxahachie, TX

4.5
66 Reviews

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 66 reviews

August 11, 2024

I had my truck serviced for oil change and tire rotation, that part was done in a reasonable time. But once again my truck was returned to me with hand prints on my door and hood. I was told back in January More

by walter.henry48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Aug 16, 2024 -

Legacy Chevrolet of Waxahachie responded

Walter, This shouldn't happen one time, let alone twice, which is why this is extremely discouraging to read. I've attempted to reach you to discuss this further, as your feedback and satisfaction are extremely important to us. At your convenience, please contact me. I hope to speak with you soon. Regards, William Walker Parts & Service Director WWalker@mylegacychevroletgmc.com

July 17, 2024

Very profesional. Got my oil and filter changed and tires rotated in a very timely manner. Very friendly dealership!! More

by jackson-charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Jul 18, 2024 -

Legacy Chevrolet of Waxahachie responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you found our service professional and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

June 11, 2024

I was on vacation when my 2023 trail boss started to have rear brake problems. When I got home I took to my dealership and they fixed it in great time More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Jun 13, 2024 -

Legacy Chevrolet of Waxahachie responded

Joe, we are thrilled to hear that you had a positive experience with our dealership and that we were able to quickly resolve the issue with your 2023 Trail Boss. Thank you for taking the time to leave us such a wonderful review. We appreciate your business and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 26, 2024

My ervice was friendly, efficient and knowledgeable. They went above and beyond to make me happy. More

by wb1679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, who is no longer their was AWSOME he took charge and got me to third base Then Daniel Hughson stepped in and brought me home.
Apr 29, 2024 -

Legacy Chevrolet of Waxahachie responded

Hi wb1679, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide exceptional service, and we're delighted to know that we were able to exceed your expectations. We appreciate your feedback! Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 04, 2024

Everyone was very helpful and courteous and they had a great selection. Will be back for next vehicle. More

by richmond_aj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron , Barry Gurley
Apr 05, 2024 -

Legacy Chevrolet of Waxahachie responded

Hi Richmond, thank you for the kind words! We're thrilled to hear about your positive experience with us and that you found our team helpful and courteous. We look forward to assisting you with your next vehicle purchase. Regards, The Legacy Chevrolet GMC of Waxahachie Team

March 21, 2024

I was very pleased with my purchase. Dealt with Rob Nichols for the second time and he did not disappoint! Got more than what I asked for and payments were less. Would highly recommen More

by eamurray3411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Daniels, Barry Gurley
Mar 22, 2024 -

Legacy Chevrolet of Waxahachie responded

Hi eamurray3411, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Rob was able to exceed your expectations for the second time. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 23, 2024

Great service and customer relations. I’ve used Legacy for years and Luis is the best! More

by quantoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 23, 2024 -

Legacy Chevrolet of Waxahachie responded

Thank you for your kind words, Quantoid! We are thrilled to hear that you have had a positive experience with Luis and our team. We appreciate your loyalty and look forward to serving you for many more years to come. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 17, 2024

Need a new car! . Mine is a lemon. No help with anything..They can't fix it More

by Jjjustice7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Feb 19, 2024 -

Legacy Chevrolet of Waxahachie responded

We completely understand your frustration. You should be enjoying your new Camaro right now and not having to worry about this power windows concern. We are currently working with the factory on a resolution and we have requested a field engineer to assist with the repair. We have offered you a loaner vehicle for the time being. If you'd like to use one, please contact me directly at 817-675-2042 and I will be happy to assist you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

December 30, 2023

This was the easiest car buying transaction I've ever experienced. Competitive prices and exceptional treatment from the staff throughout the process. We purchased a 2023 Trailblazer for my mother and More

by Allen613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Swenson, Dustin Livar
Jan 02, 2024 -

Legacy Chevrolet of Waxahachie responded

Hi Allen613, thank you for sharing your positive experience with us! We're thrilled to hear that your car buying transaction was a breeze and that our team provided exceptional treatment. We appreciate your kind words and we'll be sure to pass them along to Dustin and Shawn. Enjoy your new Trailblazer! Regards, The Legacy Chevrolet GMC of Waxahachie Team

December 12, 2023

First experience since June 2023 when it was Carlisle. Not a bad experience with Leagacy. More

by Conejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service department
Dec 18, 2023 -

Legacy Chevrolet of Waxahachie responded

Hi Conejo, thank you for sharing your feedback with us! We're glad to hear that your experience with Legacy was enjoyable. If there's anything specific you'd like us to improve on, we'd love to hear it! Regards, The Legacy Chevrolet GMC of Waxahachie Team

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