Legacy GMC of Laurel

We had a very pleasant experience at Legacy GMC of Laurel, MS. Tyler was very helpful. Brooke was extra knowledgeable about the vehicle and all of it's newfangled tech. Kinda bummed that they forgot t Laurel, MS. Tyler was very helpful. Brooke was extra knowledgeable about the vehicle and all of it's newfangled tech. Kinda bummed that they forgot to fill the DEF tank before we left like they said they would. But it was late on a dreary, rainy day. Happy with the truck so far. More

Everyone I dealt with was very professional. They all know how to treat their customers. They all know how to treat their customers. More

Our salesperson was very knowledgeable as well as the manager Michael. Terry and finance was also very good to work with. manager Michael. Terry and finance was also very good to work with. More

Always done great service on my truck in and out when I take it over there. take it over there. More

Great customer service. The service was fast did not have to wait a long time for maintenance. The service was fast did not have to wait a long time for maintenance. More

Great service all the time. Always looking out for the customer and the prices are not bad either. Always looking out for the customer and the prices are not bad either. More

Quick turnaround for the service needed on my vehicle, I was in and out in under 30 minutes was in and out in under 30 minutes More

Everything was great. They serviced my truck, checked some issues that I had noticed and they were through. Parts department was very helpful also. They serviced my truck, checked some issues that I had noticed and they were through. Parts department was very helpful also. More

I was blown away about how professional Ms. Andy Reed and Mrs. Stacey Abercrombie was. Not no one has shown me a truck and knew everything about it like Ms. Andy! She's done all of her homework Andy Reed and Mrs. Stacey Abercrombie was. Not no one has shown me a truck and knew everything about it like Ms. Andy! She's done all of her homework for sure! Mrs. Stacey was as good as there is, just way more down to earth than most sales men and women. Mrs Stacey herself went into great detail about everything on the truck and any and all options available. Thanks to her, I now know way more about onstar. They never at all tried to pressure me into anything. They simply did all they could and the rest was up to me. More

One of best atmosphere for a dealership I’ve been in. Your sales and service personnel are always welcoming, and treat you with curtesy. I’ve purchased 2 trucks from you in the same year. Before I say an Your sales and service personnel are always welcoming, and treat you with curtesy. I’ve purchased 2 trucks from you in the same year. Before I say anything I want you to know that I love my truck, and I’m looking to get rid of it, but when comes to getting it fixed you run and throw the blame on gmc. I didn’t buy these trucks from gmc I bought them from you. I have one (75 thousand dollars) that sounds like machine gun going down the road. I brought this up to the salesman the day I drove it. His reply was ( don’t worry about it it’s under warranty) I’ve brought it up to service numerous of times and the answer( That’s the way these tires sound) roaring I understand and I was told this before I bought it, but noise I hear doesn’t have anything do with the roar. Sounds like a defect in the spicing of the tire, but it’s annoying, so annoying I hate driving it, and when I it take to you to get it fixed all I get is excuses. The other one (55 thousand dollars)transmission goes out and when this happened it caused the engine to overheat. No one seemed care about the engine overheating and stuck a new transmission it. Now we got the truck in service with the engine shattered all over the place patching on it. This along with the other is totally unacceptable, and I have yet talked to the right person that’s going to get things right, and Im tried of hearing what gm is going to do. On top of that my son’s truck requires him the use of a truck and they shove in a car knowingly. If these problems are not addressed accordingly it will force me to take a stand. I have been patient and com with everyone, and haven’t said a word with anger, but that approach has felled. Your response in the matter will be deeply appreciated. More