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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
140 Reviews

140 Reviews of Legacy GMC of Laurel - Service Center

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July 25, 2025

They told me up front that to repair my 2025 Denali with 3,700 miles could take in excess of a week. They even hooked me up with a loaner. It was a bare bones nothing fancy ride, but it was transportation I More

by thomasmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Mike
July 21, 2025

Mr. Lyles was A+++. He was personable, and professional. He was focused on my needs and the issue was resolved. More

by robert.lee180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lyles
July 18, 2025

Brand new truck sunroof leaking. First was told that it was normal. GM got involved and left truck for 2 weeks. Was told repaired. Picked up and on way back home. Still leaking an More

by wsweatt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who service tech was
July 14, 2025

Quick and easy. It was a great experience and I liked making an appointment through text. More

by drmrayner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

I have received excellent results in all my dealings with Legacy GMC, glad I bought my truck from them👍 More

by Terry Firment
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Very fast and easy to deal with. Ragen was very helpful and so sweet. Thank you so much! More

by Hawkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragen
June 09, 2025

Professional and respectful service with excellent customer service. Top notch organization in every department every time. More

by RYANUHER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Always done great service on my truck in and out when I take it over there. More

by Derrickhowardd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
May 19, 2025

Great service all the time. Always looking out for the customer and the prices are not bad either. More

by RAYMY.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Great customer service. The service was fast did not have to wait a long time for maintenance. More

by mzjackie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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