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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
140 Reviews

140 Reviews of Legacy GMC of Laurel - Service Center

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May 16, 2025

Everything was great. They serviced my truck, checked some issues that I had noticed and they were through. Parts department was very helpful also. More

by primary.appeal-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts attendant.
May 16, 2025

Quick turnaround for the service needed on my vehicle, I was in and out in under 30 minutes More

by rock.mcgowin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
May 10, 2025

One of best atmosphere for a dealership I’ve been in. Your sales and service personnel are always welcoming, and treat you with curtesy. I’ve purchased 2 trucks from you in the same year. Before I say an More

by deanpierce63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan ( I don’t think his no longer there)
April 25, 2025

Service was great. Very quickly got my car in and out. Will be back next service for another great experience More

by curtisa111
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
April 25, 2025

Schedule was on time as a matter of fact, a head of schedule and out the door before the regular schedule time. More

by hearselimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

The sales manager and service department have been great. I purchased a Sierra truck that had some transmission issues that were not the fault of the dealership but they went above and beyond to make it righ More

by 3King.Kennels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott the Service Manager
April 10, 2025

So far good service good timing i hope this all stays the same and my engine and transmission last More

by darcellbuckner042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I found this dealership very easy to deal with. They were friendly during the buying process and also getting my truck serviced. It is always better to deal with local folks. I would definitely enc More

by mascott0558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

I especially like the service department. They are friendly, knowledgeable and very efficient. I appreciate them and would recommend them. More

by danabrelandlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names but they are great.
April 05, 2025

Vehicle was not detailed prior to delivery. Truck was delivered in my absence . I did not have opportunity to inspect it. Found paint damage that I thought was bird droppings. Dealer only deliv More

by HOWARDEUPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gray
Apr 05, 2025 -

Legacy GMC of Laurel responded

I am sorry that you were not happy with the cleanliness of the vehicle. The Vehicle was washed for delivery before it was delivered over 100 miles to your home. Unfortunately, on used vehicles we are not always given 2 keys and the 2018 GMC 2500HD that you purchased only had one key. I do hope that the 2018 GMC 2500HD gives you many years of great service.

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