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Legacy GMC of Laurel - Service Center

Laurel, MS

4.7
141 Reviews

141 Reviews of Legacy GMC of Laurel - Service Center

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April 07, 2025

I especially like the service department. They are friendly, knowledgeable and very efficient. I appreciate them and would recommend them. More

by danabrelandlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names but they are great.
April 05, 2025

Vehicle was not detailed prior to delivery. Truck was delivered in my absence . I did not have opportunity to inspect it. Found paint damage that I thought was bird droppings. Dealer only deliv More

by HOWARDEUPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gray
Apr 05, 2025 -

Legacy GMC of Laurel responded

I am sorry that you were not happy with the cleanliness of the vehicle. The Vehicle was washed for delivery before it was delivered over 100 miles to your home. Unfortunately, on used vehicles we are not always given 2 keys and the 2018 GMC 2500HD that you purchased only had one key. I do hope that the 2018 GMC 2500HD gives you many years of great service.

April 04, 2025

Great friendly service and very helpful people who are very knowledgeable and helpful individuals 👍 will always use them to service my cars. More

by Tweety bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
April 01, 2025

Good friendly staff and knew exactly what I wanted and very clean facilities,would gladly recommend any one More

by DONNIEMCGILL1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

brought my truck for it's first oil change. Vehicle was serviced promptly and was told it had a recall, the oil change/tire rotation and the recall were completed in one hour. The employees in More

by dechert5481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
March 24, 2025

Very nice people, staff got to me in a timely fashion and very clean facility More

by DONNIEMCGILL1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Excellent service awesome customer service knowledgeable technicians never had any trouble with getting my vehicle serviced at your shop. More

by woodard0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 06, 2025

Great customer service and friendly. My vehicle was ready in a timely manner. Friendly staff and knowledgeable. More

by CONSTANCEMCCULLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
February 19, 2025

Great service center. They communicate about service needs through snail mail, email, and phone calls. I will always use them for all service needs and purchases. More

by JMS136545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

As always, great personal service from Legacy. Scott Newton does a great job with his service team. More

by pbgoady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Newton, Emma Ishee