Bohn Buick GMC - Service Center

Had a bad experience my last trip to this service department. Service tech broke some parts while rotating tires. Resulted in our having no transportation for 3 days. Of course I was upset and said department. Service tech broke some parts while rotating tires. Resulted in our having no transportation for 3 days. Of course I was upset and said so in my review. So when I was called to bring my car back for a recall I wasn't real sure about bringing it back to this dealership. However I wanted my car fixed so on October 6,2023 I went back to have the service done. The service was completed and seems to be working fine and I'm grateful for that. As far as treatment by the service advisor and service manager you couldn't have broken the ice with a sledgehammer. The service manager even came to have a polite conversation with the lady seated beside me but did not acknowledge me or for that matter anyone else in the room. They had a chance to regain my trust but chose to let me know I was not welcome there by by their manners and attitude. Too bad. More

Excellent service as always. Polite,courteous and friendly. Vehicle was ready on time as promised. Polite,courteous and friendly. Vehicle was ready on time as promised. More

Customer service was great, Rebecca i believe, 4 weeks to get my truck back was a bit of a strain. get my truck back was a bit of a strain. More

Everything is good recomending legacy good job thank for fix my truck thank you. X fix my truck thank you. X More

Completed in a timely fashion as expected. Staff was very friendly and communicative with me. Staff was very friendly and communicative with me. More

So far so good miss Melissa give good Service thx sales team Corey Bell & Savanah great team good service thx 😀 team Corey Bell & Savanah great team good service thx 😀 More

Brought in for an oil change and decided to purchase tires after having a blow out the previous day. Tires were in stock, and everything was done in a timely manner. tires after having a blow out the previous day. Tires were in stock, and everything was done in a timely manner. More

Efficient and timely service. Service representative gave me updates and vehicle was ready when I arrived Service representative gave me updates and vehicle was ready when I arrived More

When I walk in the first person I met was Melissa. She explained to me that it would take an hour to get my tire changed and put that on the car which was a great. She explained to me that it would take an hour to get my tire changed and put that on the car which was a great. More