made a purchase from this establishment, not happy with the undisclosed problems the vehicle has that the dealer did not disclose.
we were informed that Legend does an inspection on all cars prior to them going on the floor for sale. an engine, drivetrain, and safety (per Fernando the lights and all other safety devices) inspection. Is this correct Fernando?
Once the car was brought home we realized that the tail brake light was out. This would have been covered in the safety inspection per Fernando.
we noticed that the car was telling us that the wiper fluid was low and needed filling, well I'm sure that when the car was taken in for an engine inspection that the mechanics attempted to fill the tank to relieve the car from telling people that the fluid is low. come to find out the tank had a hole in it. I try to convince myself that they didn't know, but it is too easy to discover this that it was not apparent. we had some issues getting the dealer to provide us with two keys and at least on working fob. Once we had gotten the vehicle home we realized that the passenger door would not lock, manually or electronically. We notified the dealer immediately and Fernando told us that they did not know because they would park the car indoors and it was always left unlocked... (why would one of your older cars be parked in doors, unless it had a problem locking and you were protecting it?) This is something that should have been disclosed, I cannot convince my self that they did not know. if the car had a FOB that did not work and you had to manually go in and out of the car, this would be identified immediately. we had disclosed some vents needed fixing on the car and were informed by Fernando that it would be handled when we brought the car back to have items handled. After much conversation with Fernando and him trying to tell me that our contract did not require legend to provide us with a FOB, we brought the car back the first time and the only thing that was handle of the multiples Fernando told us would be handled. so on our own time we had to bring the car back, between visits more items were going wrong with the car and it was brought to the dealers attention (Fernando) and they told us once again that bring it in and they will handle he outstanding items. Fernando informed us that he would lobby for us to the owner and see what he could do with the items that are arising (airbag light and Alternator going out, the alternator was causing more lights to show problems.) we brought the car back in to have the due bill items handled, the car was taken to Land Rover to have the FOB programmed and we had done some homework and found out that any mechanic listening to the car could identify that the alternator was beginning to have problems quite a while before this point, as well we received quotes for the alternator work that was needed. after Fernando had Lobbied for us to the owner he returned to inform us that Legend could fix the alternator for us for $200. This was an insult as he was not disclosing if the part was new or if it was under warranty, not to mentioned from our quotes we new that this was the cost of the part and you could still receive money back for returning the core. They probably have a mechanic standing around waiting to do this work but the real cost was merely disguised to the customer.
After all this we had a poor evaluation for Fernando and Legend, as they have displayed to us that they are merely here to rip people off. Prior to leaving we had to remind Fernando of the due bill items that he promised and never fulfilled. after he showed frustration his solution was to order the part and have it delivered to our house, (who is going to install this?). He said that I could, why would I install something that is your responsibility? by the end he said he would send us a check of $15 for our time to install the item. So not only did they not fulfill the agreement they made with us, they left us with more problems.
Conclusion: Treat your self better by going to another dealer.