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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.9
1,021 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 1,021 reviews

June 03, 2025

Mark was very kind and explained everything. I drove a Mazda for many years and as never treated as well as today at Lehigh valley Acura. Very attentive employees. More

by Sharyur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 04, 2025 -

Lehigh Valley Acura responded

Sharyur, we're delighted to hear that Mark and the team at Lehigh Valley Acura provided you with such attentive service. Thank you for sharing your experience!

June 03, 2025

purchased a vehicle with "no accidents, clean carfax " after the title recorded under my name, it turned out the car had an accident just reported. Fraud or intentional misrepresentation by a dealership i More

by hany.mohd23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eoin Walshe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eoin wlash
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Jun 03, 2025 -

Lehigh Valley Acura responded

This customer came in for 4 open recalls on his vehicle. HE DID NOT BUY THIS VEHICLE FROM LV ACURA. The fuel pump (24-006) Auto Idel update (23-001) Connecting rod bearing (24-001) And the new Tail light recall After the rod bearing inspection, it was determined that he had failed and needed a new crankshaft. After everything was dropped, the tech saw that both front and rear engine mount tabs were snapped off. Here is what the tech put in his Repair Order notes: "upon removing the engine and transmission from the vehicle, found when removing all accessories and prepping engine to be put on the engine stand, when going to remove both front and rear engine mounts, found that the tab on top of both of the engine mounts is snapped off, not allowing me to bolt up the engine back on the mounts and tighten it as it should be, as where i found the engine resting on top of the mounts without being tightened." After this was brought to the attention of the manager, we got everyone who was involved together, and the customer actually showed up to see what was going on with his vehicle. He would not let anyone talk and try to explain the situation, and just kept saying, "We have to pay for it." Then stormed out and stated he would be calling Acura. After some due diligence, we ran a Carfax report, and the vehicle did have a damage report to the front. Once we got all our information, we got the attention of our shop foreman to see what they made of the whole situation. He assured me the tech did not break the mounts. He stated you can tell the break in the aluminum was an old break and not a fresh one. This is NOT something that occurred at Lehigh Valley Acura, given all the facts that were present, as well as the guidance from shop leaders who are top leaders in their field and the brand of Acura.

May 31, 2025

Tristan and the Service team got my inspection done in a friendly and timely manner. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Rodriguez
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Jun 02, 2025 -

Lehigh Valley Acura responded

Will, thanks so much for the 5-star review of Tristan and Lehigh Valley Acura!

May 31, 2025

This is a good dealership and I need to write at least 15 words here. More

by wilderp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 02, 2025 -

Lehigh Valley Acura responded

It means so much to us to see your review! Thanks from the team at Lehigh Valley Acura.

May 29, 2025

Very clean and well-organized dealership. The sales department was welcoming to a new customer. More

by 1st time Acura buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Lehigh Valley Acura responded

Thanks for trusting Lehigh Valley Acura with your business! Happy driving!

May 27, 2025

I had a great experience with Mark at Acura service. He was professional, courteous, and made the entire process smooth and stress-free. The service was completed promptly and thoroughly. Highly recomme More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 28, 2025 -

Lehigh Valley Acura responded

Mia, we're delighted to hear that Mark provided you with such a smooth and stress-free experience at Lehigh Valley Acura. Thank you for recommending him and our service team!

May 26, 2025

Chelsea is always terrific. The service department is communicative, fast, and reliable. I appreciate the photos and videos sent along with my service recommendations. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service department
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May 26, 2025 -

Lehigh Valley Acura responded

Laura, we're delighted to hear that Chelsea and our service team at Lehigh Valley Acura provided you with a communicative and efficient experience. Thanks for your kind words!

May 23, 2025

Very friendly. They try to accommodate you and get your car done in a timely manner. If an issue they try to resolve it. More

by titn112898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark J
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May 26, 2025 -

Lehigh Valley Acura responded

Thank you for sharing your experience with Lehigh Valley Acura! We're glad to hear our team was friendly and accommodating during your visit. We appreciate the feedback and look forward to assisting you in the future!

May 22, 2025

Appointments are easy to make. Always friendly greeting when I arrive. Paperwork is complete and all work completed in a timely manor as I waited in dealership. Chelsie, my service More

by Oilchange101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that your experience with Chelsie and the team at Lehigh Valley Acura was smooth and efficient! It's great to know our service met your expectations. Thank you for choosing us, we look forward to serving you again!

May 15, 2025

Always make sure my vehicle is taking care of while also providing excellent dealership definitely very trust worthy More

by anthonysolaresvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary-Lou, Jessica
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May 16, 2025 -

Lehigh Valley Acura responded

Anthony, we're delighted to know you trust Lehigh Valley Acura with your vehicle needs. Thank you for highlighting our commitment to excellent service!

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