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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
592 Reviews

592 Reviews of Lehigh Valley Acura - Service Center

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January 16, 2024

Great staff. Quick to answer all my questions. Work well and efficiently. Made my experience quick and easy More

by Andrew L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 16, 2024 -

Lehigh Valley Acura responded

Andrew, we're glad to know our team at Lehigh Valley Acura was able to assist you efficiently and make your experience a smooth one. Thanks for the positive feedback!

January 15, 2024

Everyone at Lehigh Valley Acura is always very friendly and courteous whenever I am there. More

by moves-clinger-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 15, 2024 -

Lehigh Valley Acura responded

Thank you for taking the time to review Lehigh Valley Acura. We're happy to have you as a customer!

January 14, 2024

Excellent service and very friendly crews. Fully satisfied with my car service including complementary cleaning and washing from the dealer More

by Mohammad
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jan 15, 2024 -

Lehigh Valley Acura responded

Mohammad, we're glad to know you had a satisfying experience with our team at Lehigh Valley Acura. We always aim for top-notch service and it's great that your car is looking fresh after its complimentary clean!

January 09, 2024

It was easy to get an appointment. The service man was friendly and provided information about my car’s needs. He checked in with me to give me an update before the car was done. More

by debjars3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter LaCesa
Jan 09, 2024 -

Lehigh Valley Acura responded

We're glad to know that you found the appointment process easygoing and our service team friendly here at Lehigh Valley Acura. We always aim to keep our customers informed and up-to-date about their car's needs. Thanks for your positive feedback and kind words, we will be sure to pass them along!

January 01, 2024

Good experience, no complaints. The waiting room was comfortable and the coffee/tea refreshments were appreciated. More

by Jlschreiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a positive experience at Lehigh Valley Acura and enjoyed our waiting room amenities. Thanks for the feedback!

December 31, 2023

Great service and very accommodating. Absolutely amazing service at Lehigh Valley Acura. Thank you for the Lyft. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 02, 2024 -

Lehigh Valley Acura responded

Matt, we're glad to know you had a great experience at Lehigh Valley Acura and found our service accommodating. We hope to see you again soon!

December 30, 2023

I arrived early for my Acura service appointment. The staff was very accommodating and took me in right away. The office was clean. I was offered to sit in their guest lounge and to help myself to a More

by PM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Jan 02, 2024 -

Lehigh Valley Acura responded

We're glad to know you had a great experience at Lehigh Valley Acura and found our team, including Mark, professional and accommodating. We strive for efficient service in a comfortable environment. Thanks for the positive feedback!

December 30, 2023

Always great doing business with Chelsie Great communication throughout my experience at LV Acura, Thank you. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Carr
Jan 02, 2024 -

Lehigh Valley Acura responded

We're so glad to know you had a great experience with Chelsie at Lehigh Valley Acura! We appreciate your feedback and look forward to assisting you in the future. Safe travels!

December 22, 2023

Chelsey is always professional and very helpful every time I have my vehicles in for service! Always recommend her to anyone needing to service their Acura in the Lehigh Valley. More

by Andrewseltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Carr
Dec 23, 2023 -

Lehigh Valley Acura responded

Andrew, we're so glad to know that Chelsey consistently provides top-notch service for you at Lehigh Valley Acura. Thanks for your recommendation and support!

December 11, 2023

The dealership and my service manager Chelsey go above and beyond to take care of my needs and concerns. Chelsey knows how I’m very meticulously I am with my vehicle and takes extra care because I demand More

by Paul Cavalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey
Dec 12, 2023 -

Lehigh Valley Acura responded

Paul, it's great to know that Chelsey and our team at Lehigh Valley Acura have been able to meet your high standards for vehicle care. We appreciate the positive feedback!

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