Lehigh Valley Acura - Service Center

Over the years, I’ve bought 5 Acuras from Lehigh Valley Acura. Always got a fair price and they have an excellent service Department. Have owned Lexus and Infiniti cars. Lexus had the worst service dept Acura. Always got a fair price and they have an excellent service Department. Have owned Lexus and Infiniti cars. Lexus had the worst service dept. I’ll stick with Lehigh Valley Acura. More

Very good customer service when I brought my Acura in for inspection and oil change. Price was fair and good work by the tech. inspection and oil change. Price was fair and good work by the tech. More

Our scheduled oil change was completed on time. Staff were friendly and accommodating. Dealership was clean. Staff were friendly and accommodating. Dealership was clean. More

Pleasant employees. Car done in a timely manner. Explained all the service that was done Car done in a timely manner. Explained all the service that was done More

Brought car over for service, was met with staff that really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to order a part, and someone else was going to contact me once the part arrived. I was never contacted and had to call in several days later to inquire about status. Turns out that the past had arrived a week earlier but nobody cared to call to let me know. I scheduled the service again and was met by same unprofessional staff. The dealer offers car washes for all services, but I did not get one with the excuse that “customer rejected car wash”. I was never asked for a car wash… Please take your business elsewhere, I found that Acura dealers all around treat customers without courtesy. Honda dealers do a much better job at that. More

Service is good but expensive. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. More

Very happy with the service I get from their Service Department. Everyone is attentive to detail, which I like. Department. Everyone is attentive to detail, which I like. More

Took my car in and AFTER I was given the car back and told it was fully finished I got a call that a part that was on backorder had arrived. I made an appointment to get it installed. I came in and a yo told it was fully finished I got a call that a part that was on backorder had arrived. I made an appointment to get it installed. I came in and a young man, who didn't bother to ask who I was, made believe he looked in the system and went to talk to a mechanic, came back and told me the part was installed in the car. I then told him the light for the AC was not working after they gave me back the car and he told me I had to pay them if I wanted them to look at it. I was so disgusted I walked out. I had been playing with the idea of replacing my car with another RDX or Lexus. I think I just made up my mind... Lexus it is! More

Mark was great. This is the first time I have ever been to your company and I was very pleased with the level of knowledge, honesty, and customer service I received. Thank you so much!!! to your company and I was very pleased with the level of knowledge, honesty, and customer service I received. Thank you so much!!! More

Lehigh Valley Acura has been wonderful especially Ron Wood. Everyone is so helpful and kind Wood. Everyone is so helpful and kind More