Lehigh Valley Acura - Service Center

The Service Master ! My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the tim My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the time we arrive for service and by the time we leave we are treated like family and always have been . LV Acura is truly an industry leader ! More

Courteous and Professional We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while waiting for your car. Highly recommended. More

1st class service every time! As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time I pulled in to the service bay until the time I got back into my clean, washed car my experience was exceptional. I applaud the entire staff for really going the extra mile to make the service experience quick, comfortable and stress-free. I will continue to visit your dealership for my regular service and recommend your facility to others as well. The newly designed/decorated customer waiting area is wonderful but I do have one complaint...the desk chairs need to have wheels on them so they can roll, the flat rubber feet on the chairs make maneuvering awkward and cumbersome. All in all, if that is the only complaint I have then you are absolutely doing everything right, keep up the great work! More

Fix Takata airbags and B136 service Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked with Wayne. Couldn't have been better. Cat was done early and runs great. Thanks!!! More

First class all the way! The service manager, Rex, at Acura provides first class service and leadership. No problem is w/o a solution. He communicates openly, whenever someth The service manager, Rex, at Acura provides first class service and leadership. No problem is w/o a solution. He communicates openly, whenever something needs to be done you can trust it is completed, and he will ensure time is spent enjoying the car and life w/o the hassles. For the first time buying a new car, if the car is outside of warranty, I would call Rex and his team for service, before going to another after market company. It is refreshing to see a company find leaders and reward leadership to have employees like Rex. Don't ever lose him, teach the same values he has, reward his hard work, and success will be yours. Thank you for hiring Rex. Thank you for helping me see I made the right purchase in my new Acura! More

Great service Staff is very professional. Great customer service. Facility is clean and well maintained. Appreciate the shuttle service, car wash, and inspection ch Staff is very professional. Great customer service. Facility is clean and well maintained. Appreciate the shuttle service, car wash, and inspection checklist. Thank you for a great experience. More

Outstanding All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in pro All around superb service. All of the employees that I dealt with were excellent. I always feel that I am treated well and they take great care in providing quality services. More

Excellent service Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. Took care of our airbag problem by allowing us to use a rental car while waiting for the part to come in. Very nice service staff. More

Worked with me. I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and in I always have good experiences with this dealership. They go above and beyond and are always mindful of my time. Rex provided me with advice and information for the best payment options. More

Airbag recall Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. Although the situation with waiting for the part was extremely frustrating, the dealership did everything they could to help during the situation. They promptly him at the service as soon as they had the part. More