Lehigh Valley Acura - Service Center

Awesome service Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner a Jim from Lehigh Valley Acura's service department was SUPER helpful, informative and friendly making sure my vehicle was prepared in a timely manner and took time to address my questions and concerns. He even personally double and triple checked things for my own peace of mind! I highly recommend this dealership -- can't say enough. Everyone I have worked with or bumped into here has shown amazing customer service. THANK YOU! More

Great service department I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service depa I bought my first Acura in 2005. I have been using this dealership since then. I ouch asked my 2nd Acura in 2012 and I'm still using the service department. More

always a good experience I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great I have just experienced another good service experience at LV Acura! Wayne assisted me in scheduling and handling the service appointment with great care. I trust the service department at LV Acura because I have had 8 successful years dealing with them. I love my Acura and would not trust anyone else to service this vehicle. Thank you! More

Inspection plus It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from It was time for my car's annual inspection. The Acura service was outstanding. They also handled the airbag recall at the same time, saving me from another appointment. More

Major repair made easy My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner c My MDX required a major engine rebuild - it was a big job. The service department made it look easy. Scheduling the repair, coordination of a loaner car, communications during the repair and at the completion of the project were all spot on. It was an exceptional experience. More

Air Bag Recall In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was n In the 13 years that I have owned Acuras, Lehigh Valley Acura Service has always been exceptional service. Coordinating the Takata airbag recall was no different. From securing a rental car, to fixing the recall, and also coordinating other service due (inspection, oil change, tire rotation, wiper blades, etc.), the entire process was stress free. I dealt with Rex and Jim on this service, but I have also dealt with Wayne at other times. All are very professional, very personable, very knowledgeable, and genuinely want to help their customers. I never hesitate to recommend this Acura dealer and their service department. More

Great Express Service Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. Drove in over my lunch break to see if I could get an oil and filter change...they took my car immediately and wrapped up the service in 45 minutes. I was very impressed, and the complimentary car wash is alway appreciated. More

Recall Coordination Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was no Excellent customer service. Quick and efficient.Lehigh Valley Acura service organization handled the situation exceptionally well. Returned car was not only fixed but also washed. More

Recall Coordination With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the sit With the huge number of affected vehicles included in the Takata Air Bag Recall. I felt that Lehigh Valley Acura service organization handled the situation exceptionally well. Although without my ILX for three months the replacement process was fair and the providing of the rental car was beyond what other manufacturers did. More

Fantastic customer service Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standar Customer service, especially by customer service, especially bye Jim or James. They took excellent care of my car, went above and beyond the standard effort, and made everything happen in a timely fashion. Returned my car to me cleaned and detailed and looking fantastic as well as repaired. He is a great asset to your customer service repair center. More