585 Reviews of Lehigh Valley Acura - Service Center
First Class Service I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over eve I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over everything thouroughly. While choosing to wait for my car, Rez Weaver took time out to sit in the waiting area to chit chat. Not to mention, the complimentary coffee and bagel bar. I felt like my business mattered! Thank you to the service team at ACURA for the royal treatment! More
Very Good Experience This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to my 2010 Acura TL SH-AWD. Staff was very professional and polite. Thanks Lehigh Vally Acura, you guys will be seeing more of me in the future. More
ACURA RDX SERVICE WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. More
Great complimentary car wash I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applyin I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applying wax n armor all on my car for free. Very shiny! More
perfect as always always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this deal always most pleasant to deal with. service completed quickly with never a bring back for uncompleted issues. just purchased 5th new car from this dealer. great service is primary reason why. More
Continued Excellent Service I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in man I bought the Acura MDX in 2010 from LV Acura and they have been the sole servicer of the vehicle. Wayne Kindall has been taking care of my wife in managing all servicing of the vehicle. Wayne is outstanding - he is a pleasure to work with, he knows the vehicle very well, his first focus is always on the customer's experience and quality of service, and the service department's integrity is apparent and consistent. I have been a customer of Vinart for 11 years, and also own 2 vehicles from LV Hyundai. I'm looking to trade-up to a new certified pre-owned MDX soon. It's a terrific vehicle and the service department embodies service excellence. Thank you to Jennifer Hilbert, Rex Weaver, Wayne Kindall and their team. More
Dishonest? Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about Went to have the oil changed. Had a coupon the dealership had sent me. They told me they applied the coupon, but never did. When I asked them about it they said they'd credit me towards my next visit. I asked to have the difference credited back to my credit card instead. They said they would, but never did. More
Above and beyond The dealership is clean and has all the modern conveniences of home; wi-fi, complimentary coffee and breakfast/treats. I took my car in for a routine The dealership is clean and has all the modern conveniences of home; wi-fi, complimentary coffee and breakfast/treats. I took my car in for a routine service/inspection. The staff was extremely pleasant and proactively addressed any potential concern that may have arisen upon check-in. I was also greeted by the service manager who took the time to check on my needs and to update me on my service progress. The car was returned to me earlier than expected and cleaned inside and out. More
Very Friendly and quick Moved into the area from out of state and needed the inspection/emissions test completed. They scheduled me quickly and performed the service within Moved into the area from out of state and needed the inspection/emissions test completed. They scheduled me quickly and performed the service within an hour. They are on the higher price end for this work. However, they did not come up with any phony additional service. Their Wifi is a bit weak, generally well below DSL speed. However, fine for email. More
Great Maintenance Department Personalized service when you get a call to remind you that your yearly inspection is coming up and you get scheduled right in. The staff is always co Personalized service when you get a call to remind you that your yearly inspection is coming up and you get scheduled right in. The staff is always courteous and friendly. More