Lehigh Valley Acura - Service Center

Regular maintenance terrific as usual My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, getting me checked in and off with a loaner car to to to another appointment. The time frames given for completion are always very accurate and I recommend them highly for a effective and very pleasant experience. Keep up the great work, John More

Fast and efficient 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could be one of two things, 1) Hands Free or 2) compressor relay are probably staying on after the ignition is off. It was the hands free. Fast fix but the F brakes were down to the metal. They caught it in time. They were over booked because of the Thanksgiving rush, but Brian took care of me. Start with them in 2004 and they haven't let me down for new car sales or service. Is it wrong when you want to buy a new car from the Service Manager because you trust him so much? :) More

Key replaced Quick!! I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less th I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less than 1 hour. Great work! More

Bad customer service from service dept I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transm I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transmission is during slowly on me because of a defect from manufacturer and there was a recall but they told me the recall expired 5 years ago but I'm the second owner I just got the car 3 months ago so how is that my problem when the defect doesn't start happening till after 109,000 miles and I thought that a recall for them to fix it free of charge is a 10 year thing but recall started in 2004 More

MR. ARKADY GUREVICH WE HAVE ACURA TL 2003 AND ACURA MDX 2005. FOR MANY YEAR NOW WE TAKE BOTH OUR CARS FOR SERVICE AND REPAIRS TO LV ACURA. WE ARE VERY SATISFIED WITH WE HAVE ACURA TL 2003 AND ACURA MDX 2005. FOR MANY YEAR NOW WE TAKE BOTH OUR CARS FOR SERVICE AND REPAIRS TO LV ACURA. WE ARE VERY SATISFIED WITH JOBS PERFORMED. WE LIKE OUR SERVICE ADVISOR MR. WAYNE KINDALL, WE LIKE SERVICE MANAGER MR. BRIAN DIPASQUALE. THEY ALLWAYS PROWIDE AND EXELENT SERVICE AND THEY MAKE US FEEL THAT THEY CARE. THANK YOU. More

I have been going to this dealership since 1989. My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interg My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interga's are now in the junk yard. My Acura CL is geeting old and I am looking for a new car but I like 2 door cars and Acura doesn't have one so I will be leaving this family soon. I don't want to leave I like the people here Brian is the person I deal with in the service department and only him since one of the others I have had problems with. I had my Acura in for a rebuilt transmission since they don't have new ones for a 2001 CL 68,000+ and the transmission goes. :-( But Brian seems to have fixed the problem. Here's hopping that I have many more miles in my CL. More

Great service! I have been taking my vehicle to LV Acura for some time now, and Brian DiPasquale has exceeded expectations in providing excellent service! As a loy I have been taking my vehicle to LV Acura for some time now, and Brian DiPasquale has exceeded expectations in providing excellent service! As a loyal customer, thank you for delivering the difference! More

Outstanding Service I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to p I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to provide outstanding service every time. The Service Team goes out of their way to make me feel comfortable and the work is always done on time and it is done right the first time. Brian has earned my trust during his tenure as Service Manager and I know that he, Wayne Kendall and the rest of his team will do the right thing for me and my vehicles. I would recommend Lehigh Valley Acura to anyone who is serious about getting the most out of their vehicles! More

Great experience yet again!! I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same af I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same afternoon. I arrived and was greeted promptly by the service manager, he explained what was being done very thoroughly and even inquired about the past services that had been performed on my car. I was advised that the state and emissions inspection would take roughly 1 to 1 1/2 hours. About an hour later, I was heading out the door with a smile. Each service specialist i spoke with was courteous, friendly, and eager to make sure that my experience was positive. I have never had a bad experience at Lehigh Valley Acura. The only 4 I gave was for prices, dealer costs are always going to be more than service done outside of the dealership, but you can't beat the quality of the work for the price. Great job again! More