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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
592 Reviews

592 Reviews of Lehigh Valley Acura - Service Center

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November 24, 2014

Key replaced Quick!! I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less th More

by guar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 17, 2014

Bad customer service from service dept I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transm More

by ruben.mejias.12
Customer Service
Recommend Dealer
No
Employees Worked With
Service manager
November 16, 2014

MR. ARKADY GUREVICH WE HAVE ACURA TL 2003 AND ACURA MDX 2005. FOR MANY YEAR NOW WE TAKE BOTH OUR CARS FOR SERVICE AND REPAIRS TO LV ACURA. WE ARE VERY SATISFIED WITH More

by liliaarkady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WAYNE KINDALL
November 04, 2014

I have been going to this dealership since 1989. My family and I have bought 3 cars here. Two 1989 Acura Interga's and One Acura CL 2001. We have enjoyed each time we went. But my two Acura Interg More

by DasPferd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
November 04, 2014

Great service! I have been taking my vehicle to LV Acura for some time now, and Brian DiPasquale has exceeded expectations in providing excellent service! As a loy More

by irbyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
October 18, 2014

Outstanding Service I have been taking my two vehicles to Lehigh Valley Acura for more than five years. Brian DiPasquale has a great team and they all work together to p More

by Mbarrovecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale, Wayne Kendall
October 14, 2014

Great experience yet again!! I called in the morning to schedule an appointment to get my car inspected. I was pleasantly surprised that they could fit me in at 2:30 that same af More

by elstrowger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale
October 12, 2014

Another Great Service Experience-True Professionals I may live in New York, but I purchased and recently had my 2012 Acura MDX serviced at Lehigh Valley Acura and once again it was a smooth and professi More

by RichK2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward Kindall
September 18, 2014

Work is good. Communication is average. I bring three cars to this service station for all of my maintenance and the work that I have had done is definitely satisfactory. There does seem to More

by Shawn Hazlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 18, 2014 -

Lehigh Valley Acura responded

Hi Shawn - thank you for taking the time to write your review. We really appreciate your feedback and your patronage. Please accept our sincerest apologies for the lack of communication on our part during your last visit. We will be reviewing this issue with our entire team to prevent such occurrences from happening in the future as much as possible. We really appreciate your business and we are extremely grateful to have you as a customer. If I can ever be of assistance, please do not hesitate to contact me personally. Sincerely - Andrew Wright, Vice President, 610-967-6500

August 11, 2014

Good, but a bit slow I did not have an appt, but just stopped for an oil change. They also did a tire rotation since it had been a while. It took an hour and a half, which More

by ntrabenold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Azzaro
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