592 Reviews of Lehigh Valley Acura - Service Center
I must say that I was not happy with the service but Brian did take the time to correct the issues and is willing to work with me. His extra time and attention made the difference in my perspective of t Brian did take the time to correct the issues and is willing to work with me. His extra time and attention made the difference in my perspective of this dealership. More
Yes, they're thorough and will always make sure your service experience was up to par. Service guys do go above and beyond our expectations. A little pricey but trustworthy. service experience was up to par. Service guys do go above and beyond our expectations. A little pricey but trustworthy. More
Wayne and staff are a incredible team. Wayne always makes me feel like a person not just another customer. His customer service is the best I have ever experienced. makes me feel like a person not just another customer. His customer service is the best I have ever experienced. More
Every time I bring my car in to Acura in Emmaus, my experience has been terrific. The service is excellent and the service manager, Brian, is always looking out for my best interests. I am also treated experience has been terrific. The service is excellent and the service manager, Brian, is always looking out for my best interests. I am also treated fairly, and I am empowered to make decisions that I trust will benefit my vehicle. Thank you, Lehigh Valley Acura. You truly have a customer for life! More
The service department does an excellent job maintaining my two Acuras. They have serviced my cars for the past 5 years and have always treated my cars with kid gloves. Personally they have either provided my two Acuras. They have serviced my cars for the past 5 years and have always treated my cars with kid gloves. Personally they have either provided me with a ride to work or loaned me a car for the interim. When I get a car back it's like having a new car. It's been washed and vacuumed and just hums along. More
I am always very pleased with the service at Acura. I am treated with respect and the service staff are always willing to answer questions and explain what is needed for my car. treated with respect and the service staff are always willing to answer questions and explain what is needed for my car. More
service assistant was organized and efficient. transatioins took a minimum of time, even though he took the time to describe options availablke to me. A very posistive experience. A bonus was the transatioins took a minimum of time, even though he took the time to describe options availablke to me. A very posistive experience. A bonus was the comfortable waiting room. I was almost dissapointed the swervice took less time than I expected, More
It is a pleasure going to the service center at Acura! Not only is my vehicle tended to in a thorough and timely manner, the staff is very knowledgable and genuinely friendly. They are the best! Not only is my vehicle tended to in a thorough and timely manner, the staff is very knowledgable and genuinely friendly. They are the best! More
I called when a battery warning light went off in the car, from the time I spoke to Bryan who set up the appt. to having it all explained by Jason, I was very happy with all aspects of the service. I tel car, from the time I spoke to Bryan who set up the appt. to having it all explained by Jason, I was very happy with all aspects of the service. I tell everyone who is in the market for a new car about your dealership, people could not be friendlier. More
Initially I made the appointment for my vehicle for an oil change and had a coupon. The gentleman I checked in with looked up my information and realized that I have an agreement that covered the charges oil change and had a coupon. The gentleman I checked in with looked up my information and realized that I have an agreement that covered the charges for the oil change and was very helpful in explaining everything to me. I just knew my car was in good hands. More