592 Reviews of Lehigh Valley Acura - Service Center
Service is always great here. Wayne is very courteous, always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Mai always explains everything that was done to my car. This visit only, I was not told how much the service fees would be, but I didn't ask either. Maintenence is so thorough, I just didn't ask this time. More
service (Brian) is terrific, very helpful and flexible regarding return of loaned vehicle that I used while service was done. Quality of work is also great. regarding return of loaned vehicle that I used while service was done. Quality of work is also great. More
I have been dealing with the service department at LV Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the servi Acura for over 15 years. The staff is consistently knowledgeable, helpful and friendly to deal with. We have owned Acura cars for years and the service that we get from this dealership is consistently outstanding. Mustafa in particular brings a depth of knowledge that is the best I have ever experienced in my 30 years of owning cars. More
I always have a pleasant experience at this dealership, the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is c the service personnel are friendly, knowledgeable and professional. When I show up at the service center, I am greeted quickly and any work done is completed on time. This dealership is very organized and I highly recommend it More
My wife and I been purchasing Acuras from LV Acura since 2000 and have found the service department to be, without exception highly dependable. Mustafa is the very best service department manager I've ever 2000 and have found the service department to be, without exception highly dependable. Mustafa is the very best service department manager I've ever dealt with anywhere. His desire to see the customer leave pleased is exemplary. They are outstanding. More
Lehigh Valley Acura is the best! Everyone is always very friendly and helpful. I have a crazy schedule but they always work with me to get my car in when a service is due. They always explain their work in friendly and helpful. I have a crazy schedule but they always work with me to get my car in when a service is due. They always explain their work in detail. I am always please with my visit when I drive away! Thanks to everyone at LVA! More
A recent out of state move caused us to switch Acura dealers for the first time in decades causing mild concern as we have only had one dealer service our multiple Acura cars. Not to worry - experience dealers for the first time in decades causing mild concern as we have only had one dealer service our multiple Acura cars. Not to worry - experience and people and service could not have been better. Very flexible in scheduling an appointment that met my schedule needs; I arrived a bit early for appointment; they took the car right away; finished ahead of schedule - I barely had time to enjoy their bagel and coffee and skim the newspaper. We'll be back! More
This is one of the few dealerships that genuinely cares. They earned my business for life. Even though I have to drive over 60 miles one way and rent a car locally while they work on my TL, it's all worth i They earned my business for life. Even though I have to drive over 60 miles one way and rent a car locally while they work on my TL, it's all worth it. They were recommended to me on acurazine.com and I was not disappointed. My local dealer kept blowing me off when I had a recurring problem, but these guys took their time to find the cause and then fixed it under warranty even though technically they didn't have to. We are talking engine work here that is not cheap. I highly recommended this Acura service department. I don't have any experience with their sales staff, but will definitely visit them when I shop for another Acura. More
Always a great experience! The staff is friendly, accommodating and very knowledgable. We have purchased numerous cars from Lehigh Valley Acura because of the high quality sales and service staff. accommodating and very knowledgable. We have purchased numerous cars from Lehigh Valley Acura because of the high quality sales and service staff. They explain everything in great detail and truly listen to their customers. We wouldn't go anywhere else! Thanks. Jim More
My experience at Lehigh Valley Acura was excellent, I would recommend their services to my friends and family. The atmosphere in the dealership was very friendly and they had great accommodations for the would recommend their services to my friends and family. The atmosphere in the dealership was very friendly and they had great accommodations for their customers. I was pleased with the service I received and was very impressed with he cleaning job they did with my car at the end. More