592 Reviews of Lehigh Valley Acura - Service Center
I had a costly issue with my vehicle that was out of warranty and was uncertain what my next step would be. Mustafa and the service team were able to suggest ideas they would follow through with inde warranty and was uncertain what my next step would be. Mustafa and the service team were able to suggest ideas they would follow through with independent of my involvement, and were therefore able to recommend Acura contribute to the cost of the repair. When it was all said and done, Acura paid for 80% of the repair despite the vehicle being out of warranty. i have recommended several folks to Lehigh Valley Acura to purchase their vehicles because they and Acura stand behind their product. More
The service team is always available to answer all your questions and find correct solutions to all your problems and concerns. The waiting area is also very comfortable and inviting with tv,coffee and ba questions and find correct solutions to all your problems and concerns. The waiting area is also very comfortable and inviting with tv,coffee and bagels, makes time waiting go faster than normal. More
I recently had occasion to use the service department (for a problem of my own making). Mustafa and his team could not have been more considerate and professional. I have enthusiastically recommended LV (for a problem of my own making). Mustafa and his team could not have been more considerate and professional. I have enthusiastically recommended LV Acura to many friends and colleagues and will purchase my next car from them. More
It is hard to put into words how we feel about this dealership. Saying how excellent they are is not enough. They are even alot better than excellent. Wish other dealers would take lessons from them. E dealership. Saying how excellent they are is not enough. They are even alot better than excellent. Wish other dealers would take lessons from them. Even living in North Carolina we make an effort to keep coming back to Vinart dealerships to either buy or service our cars. Highly recommend them. More
Always very satisfied with work completed in a very timely manner. They are very thorough in assessing any issues related to mechanical concerns. Upon completion having your car washed and vacuumed is timely manner. They are very thorough in assessing any issues related to mechanical concerns. Upon completion having your car washed and vacuumed is an added bonus. Nothing but courtesy and friendliness from the staff. More
I had a really good experience, we had problem with '04 MDX and Mustafa told me that they would work with us and make it right and he really keep to his word. There where more than one single problem and y MDX and Mustafa told me that they would work with us and make it right and he really keep to his word. There where more than one single problem and your staff stayed with the problems until they where sure that they where taken care of and I thank them for that. The car is running better and increase fuel economy. More
Great dealership and staff who are truly committed to providing excellent customer service. It's never a problem getting a service appointment and the work is done consistently right the first time. providing excellent customer service. It's never a problem getting a service appointment and the work is done consistently right the first time. The great experiences we've had will continue to keep us coming back here and buying Acura vehicles in the future. More
Brian, who is always friendly, accepted my MDX on very short notice, so that I could drive on a long trip the next day. They finished the work quickly, then conveniently called me on my cell when it w short notice, so that I could drive on a long trip the next day. They finished the work quickly, then conveniently called me on my cell when it was ready, and charged me fairly for the repairs. The car was nicely cleaned when I picked it up. I have always had a pleasant experience with Lehigh Valley Acura and would highly recommend them. (I once tried to cut corners by trying another repair shop to save a little cash, and found that the discounted shop did not do the job as thoroughly) More
The staff (especially Mustafa Qureshey)at this dealership is always helpful, polite, and extremely friendly. From the moment you walk in to the moment you leave, you are treated in a kind and professional m is always helpful, polite, and extremely friendly. From the moment you walk in to the moment you leave, you are treated in a kind and professional manner. I would not hesitate to reccomend this dealership. More
I am very pleased with the service I have received at this dealership. I take my MDX there for regular maintenance and have never been disappointed. Everyone there is extrememly friendly and go out of th this dealership. I take my MDX there for regular maintenance and have never been disappointed. Everyone there is extrememly friendly and go out of their way to make sure you have everything you need. One time my oil change took longer than expected, about 1 1/2 hours, which I didn't realize because I was sitting in their comfortable waiting room watching TV. The manager apologized for the wait and told me I wasn't going to be charged for the service because it took so long and my car was also washed and vaccumed when it was returned. It may not seem like a big deal, but it was very much appreciated and the great customer service will keep me coming back. More