Lehigh Valley Acura - Service Center

I have always had a good experience with the Lehigh Valley Service And Sales Department. Service has been excellent since Mustafa takes care of each and every issue and over sees that those are done. M Valley Service And Sales Department. Service has been excellent since Mustafa takes care of each and every issue and over sees that those are done. Mustafa is a big asset to the Lehigh Valley Acura Dealer. With his knowledge, and friendliness customer would love to keep going back without any hesitation, including me. More

This is by far my favorite dealership to get my car serviced. The service people are always friendly, have a lot of information and give accurate time estimates. On this occasion, I got to my appointme serviced. The service people are always friendly, have a lot of information and give accurate time estimates. On this occasion, I got to my appointment early and was taken care of immediately. Every time I visit this dealership it is a quick and painless process. The price is what to be expected from a luxury dealership, but they don't try to upsell me or offer services I don't need. I also really like the fact that they call 10 minutes before the car is ready because I usually spend my waiting time at the diner down the road, so I know when to start making my way back. Overall, this is by far the best Acura dealership I've been to for service. More

As always, I opted to wait while the car was receiving scheduled servicing. Wifi was available so I was able to work on my laptop. The service was completed in less than an hour and I was on my way. I've scheduled servicing. Wifi was available so I was able to work on my laptop. The service was completed in less than an hour and I was on my way. I've been having my cars serviced at this dealership since 1995 and I have never been disappointed in their professionalism, courtesy and efficiency. Keep up the good work. More

I had no problems and everyone was nice. It was a quick visit and they were very accommodating to my last minute request. They advised me of upcoming inspection due and made sure I had all the information visit and they were very accommodating to my last minute request. They advised me of upcoming inspection due and made sure I had all the information I needed before leaving. Mustafa and Brian were very helpful and nice. More

Mustafa really does seem to go above and beyond to ensure great service and customer satisfaction. I rated the price as just 4 (good) because the pricing seems about normal. I don't expect "cheap" with thi great service and customer satisfaction. I rated the price as just 4 (good) because the pricing seems about normal. I don't expect "cheap" with this level of service though. Integrity and Customer service is what it's all about. Keep up the great work guys and I'll keep coming back! More

Mustafa Quereshy, service manager, goes above and beyond to provide excellent service. Every issue is resolved to the utmost satisfaction and my husband and I are treated with the greatest respect during e to provide excellent service. Every issue is resolved to the utmost satisfaction and my husband and I are treated with the greatest respect during every visit. I would recommend Lehigh Valley Acura for anyone wanting a high quality vehicle and first class service. More

Everyone has been welcoming, courteous, and helpful. It makes owning 2 Acuras (a TL and an RL) a wonderful experience. I like being able to schedule service appointments on-line and receive an immediate r makes owning 2 Acuras (a TL and an RL) a wonderful experience. I like being able to schedule service appointments on-line and receive an immediate response from the dealership. The bagels are also very good. More

I have owned my Acura TSX for almost 7 years. I have used this dealership exclusively for tha maintenance on my car. Everyone has been friendly, courteous, and helpful. Even though my warranty runs out used this dealership exclusively for tha maintenance on my car. Everyone has been friendly, courteous, and helpful. Even though my warranty runs out this July, I will continue to service my car here. In the future, when I am in the market for a new car, I will definitely look to this dealership. Thanks! Sue Steuer More

The service personnel are always friendly, helpful, and accurate in their assessment of the time required for the service. The waiting area is very pleasant (except for the incessant chatter of Fox News!) accurate in their assessment of the time required for the service. The waiting area is very pleasant (except for the incessant chatter of Fox News!) and Internet access is available. I feel that the cost of the service is fair for a dealership and I have all my work done there except for an occasional oil change. More

We are always greeted warmly and by name. Our wait time is never excessive - if more needs to be done than anticipated we are given choices: to wait, come back, leave car and enjoy a loan car. Since we c is never excessive - if more needs to be done than anticipated we are given choices: to wait, come back, leave car and enjoy a loan car. Since we come a distance these choices are very much appreciated. Our specific concerns are always addressed. On this last visit we were informed that we should consider tires and front brakes on our next scheduled appt. However, we were reassured that we would still pass inspection this month and that our safety was in no way compromised. This was explained in great detail as well as the choices in tires and approximate cost of same, giving us time to plan accordingly. I aoplogize that I cannot give the name of the person to whom I spoke this time without going out to the car and looking at my receipt. Perhaps in one way that is a good thing - in that for the customer repair rep the emphasis is on pleasing the customer rather than on himself. Mustafa I have known for the last 6 yrs. and has always made me feel welcome and that my needs and concerns were important. More