1,731 Reviews of Lehigh Valley Honda - Service Center
Superior Personable and Professional Experience I want to express my sincere gratitude for the continued superior personable, efficient and professional care of the staff at Lehigh Valley Honda in t I want to express my sincere gratitude for the continued superior personable, efficient and professional care of the staff at Lehigh Valley Honda in the Service and Sales Departments. I have recently had my car serviced at the dealership. An unforeseen problem occurred which was thoroughly explained to me and promptly attended to for remediation. More
Very positive initial service experience. First service of our pre-owned 2012 Honda Accord sedan. Service Advisor friendly, professional, and very customer service oriented. Explained all nece First service of our pre-owned 2012 Honda Accord sedan. Service Advisor friendly, professional, and very customer service oriented. Explained all necessary services in detail, which were performed in a timely manner. Waiting area comfortable and well-appointed. All around good experience. More
Great service I have been coming for service for many years at Lehigh Valley Honda and never had a problem. Would recommend this dealership to have your car servic I have been coming for service for many years at Lehigh Valley Honda and never had a problem. Would recommend this dealership to have your car serviced. More
Great Experience I took my Honda FIT in to have a recall fixed and the Service Advisor, John Giglio, made me feel very comfortable from the very beginning. The proces I took my Honda FIT in to have a recall fixed and the Service Advisor, John Giglio, made me feel very comfortable from the very beginning. The process took slightly longer than expected, but, again, John came over and explained exactly what was happening, and apologized for the delay, which made me feel at ease, again. He also saved me another trip by letting me know that my inspection could be done within a three month window, so he took care of that as well. Overall, my service visit was a great experience. I would highly recommend L. V. Honda to anyone, for any reason! More
Express Service Team is great. The Express Service team is great. Just last Wednesday I visited for routine service and the team was great. In and out fast and the young lady and The Express Service team is great. Just last Wednesday I visited for routine service and the team was great. In and out fast and the young lady and the young man behind the desk were very cordial and helpful. Many thanks to them-they also were engaging and even shared some laughs... More
Excellent service! The customer service is consistently given at high marks. The schedule is on time and open communication is greatly appreciated. All of the staff is The customer service is consistently given at high marks. The schedule is on time and open communication is greatly appreciated. All of the staff is respectful and go to great lengths to make a positive experience. Would not consider any other dealer for work. More
Always a good experience I used to do all of my own service but decided to let Lehigh Valley Honda take over that task in 2012 when we bought a new car from them. I haven't be I used to do all of my own service but decided to let Lehigh Valley Honda take over that task in 2012 when we bought a new car from them. I haven't been disappointed once! The cost is fair and they don't try and railroad you into things you don't need. I've used both the express & regular service. Both parts of the operation are professional & accommodating. The workmanship of both is top notch and they're efficient in doing the work. I'd be hard pressed to think of a better service experience & recommend them to all my Honda owning friends! More
Great customer service , fast service and all around friendly people. Comfortable and clean waiting area.Thanks for being very helpful and keeping me updated to what was ha , fast service and all around friendly people. Comfortable and clean waiting area.Thanks for being very helpful and keeping me updated to what was happening. More
The Extra Mile Being new to the area I booked an appointment for my car for service, inspection and a recall. I was greeted by Rob who was one of the most courteous Being new to the area I booked an appointment for my car for service, inspection and a recall. I was greeted by Rob who was one of the most courteous and attentive service writers I have ever met. He saw through my service, inspection and personally made sure my recall issues were properly executed and operational. He went the extra mile. Even though your dealership is a greater distance to me than others I too will go the extra mile to take my vehicle to Lehigh Valley Honda. More
Above and Beyond! For those of us that are not car savvy we have to trust in what our service rep and mechanic. They have been fair and honest and stick to what they s For those of us that are not car savvy we have to trust in what our service rep and mechanic. They have been fair and honest and stick to what they say. No surprises is good! More