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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,723 Reviews

1,723 Reviews of Lehigh Valley Honda - Service Center

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April 08, 2025

We’ve been servicing thru Sam for many years and we’ve always enjoyed a high level of professionalism and respect from him. We feel he’s part of our family More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lehigh Valley Honda responded

Tony, it's wonderful to hear that Sam has made such a positive impact on your experience with us at Lehigh Valley Honda. We're grateful for your continued trust and look forward to serving you like family in the future!

April 08, 2025

Sam Azar has been our Service Advisor for many years and he is the reason we continue to return to Lehigh Valley Honda. Sam is knowledgeable, helpful, kind and responsive. More

by Jeanms2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lehigh Valley Honda responded

Thank you for sharing your experience! We're delighted to hear that Sam's exceptional service keeps bringing you back to Lehigh Valley Honda. We appreciate your loyalty and look forward to serving you again soon!

April 07, 2025

Danielle was professional and knowledgeable about the processes in the shop. She is very pleasant to deal with. Thank you!! More

by lw23pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 07, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that Danielle provided you with professional and knowledgeable service at Lehigh Valley Honda. Thank you for sharing your positive experience, and we look forward to assisting you again in the future!

April 06, 2025

Griffin is the best! Super communicative throughout the entire process. You definitely can trust him and Lehigh Valley Honda. More

by laurgards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Kozel
Apr 07, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that Griffin provided excellent communication and earned your trust here at Lehigh Valley Honda. Thank you for the wonderful feedback!

April 06, 2025

Awesome service, quoted 2 hour wait, was done in an hour and 15 minutes, oil change, inspection, emissions and rear differential change. Super friendly as well More

by Kjake2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Apr 07, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that our team at Lehigh Valley Honda exceeded your expectations with efficient service and a friendly atmosphere! Thank you for choosing us, and we look forward to serving you again.

March 28, 2025

Great, quick service! They have a great attention to detail and communicated well when they had suggestions for additional services. Definitely coming back to have my car More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 28, 2025 -

Lehigh Valley Honda responded

Emily, we're delighted to hear that you had a positive experience with our team at Lehigh Valley Honda! We look forward to seeing you again for your next service visit. Safe travels until then!

March 25, 2025

Sales are ok. Service is not honest. They do not go over your car the way they say that they do! They look for ways to have you spend more money items that they de More

by Disappointed owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lehigh Valley Honda responded

It's concerning to hear about your experience with our service department. We strive for transparency and honesty, so it's disappointing that we fell short in this instance. If you're open to discussing this further, please reach out as we'd like the opportunity to address your concerns directly. Thank you, Bronson Miller - Service Manager - 6109651332

March 24, 2025

I walked in for my oil change, it was taken care within no time ty More

by rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lehigh Valley Honda responded

Thank you for reviewing Lehigh Valley Honda! It was so kind of you to share your experience.

March 24, 2025

Technition mechanic didn't finish the whole job of combustion chamber and gave me the car. My car had check engine light in and was vibrating etc. Arounf 4 45 pm car was returned to me again. Overall More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bhadih Haddad
Mar 25, 2025 -

Lehigh Valley Honda responded

Angel, thank you for sharing your experience with us at Lehigh Valley Honda. We're glad to hear that despite the initial hiccup, our team provided great customer service. If there's anything else we can do for you, please let us know!

March 23, 2025

We purchased a brand new car in June 2024 and have been having issues with the rear camera two weeks after we purchased it. They looked at it once and told us they’re not sure how to fix it and they would More

by Rexcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Mar 24, 2025 -

Lehigh Valley Honda responded

I'm sorry to hear about the ongoing issues with your rear camera. It's concerning that this hasn't been resolved yet, and I apologize for any inconvenience caused by the delay. Someone will contact you shortly so we can address this matter promptly and find a solution for you. Thank you, Bronson Miller - Service Manager - 6109651332