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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,714 Reviews

1,714 Reviews of Lehigh Valley Honda - Service Center

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March 23, 2025

We purchased a brand new car in June 2024 and have been having issues with the rear camera two weeks after we purchased it. They looked at it once and told us they’re not sure how to fix it and they would More

by Rexcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Mar 24, 2025 -

Lehigh Valley Honda responded

I'm sorry to hear about the ongoing issues with your rear camera. It's concerning that this hasn't been resolved yet, and I apologize for any inconvenience caused by the delay. Someone will contact you shortly so we can address this matter promptly and find a solution for you. Thank you, Bronson Miller - Service Manager - 6109651332

March 11, 2025

My recent Express Service visit to Lehigh Valley Honda was excellent. Danielle helped me with my Honda Passport regular maintenance needs and she was extremely professional and accommodating. I highly rec More

by Nick Kalfas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 11, 2025 -

Lehigh Valley Honda responded

Nick, we're delighted to hear that Danielle provided you with excellent service during your visit to Lehigh Valley Honda. Thank you for recommending us and sharing your positive experience!

March 10, 2025

I can always count on Lehigh Valley Honda to take excellent care of my car and answer all my questions More

by Jacrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lehigh Valley Honda responded

It's wonderful to know you can rely on Lehigh Valley Honda for excellent care and support. We appreciate your trust in us!

March 09, 2025

Prompt professional service everyone was courteous and concerned that the visit was a pleasant experience More

by Woodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Mar 10, 2025 -

Lehigh Valley Honda responded

Woodman, thank you for sharing your experience! We're delighted to hear that our team at Lehigh Valley Honda provided prompt and courteous service. We look forward to serving you again in the future!

March 06, 2025

Sam and his team brought my car in immediately and informed me about what is needed and the costs. Excellent service More

by Georgine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lehigh Valley Honda responded

Georgine, we're delighted to hear that Sam and the team at Lehigh Valley Honda provided you with excellent service. Thanks for sharing your experience!

March 03, 2025

Jarret very courteously and professionally handled my all of CR-V’s service needs. Nicely done! More

by jesumrodz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
Mar 03, 2025 -

Lehigh Valley Honda responded

We are glad to hear that Jarret took care of all of your CR-V's service needs. Thanks for choosing Lehigh Valley Honda!

February 28, 2025

Never had a problem with sales rep or service. Everyone was polite and addressed my questions More

by susanschuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 28, 2025 -

Lehigh Valley Honda responded

Here at Lehigh Valley Honda, we are always thankful for positive feedback from our customers. Thank you!

February 26, 2025

The dealership was clean, organized and modern. The service writer Sam and team worked efficiently and my time at the service department was minimal. This was my first time at the dealership for se More

by rpvisible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lehigh Valley Honda responded

We're thrilled to hear that your first service visit at Lehigh Valley Honda was a positive experience. Thanks for the kind words about Sam and the team!

February 25, 2025

I took the car in for a recall , after leaving I had to return because all my red lights were on on the dash. Just went to put the car in the garage and it was hard to start after they replaced the fuel p More

by Bob.scheetz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lehigh Valley Honda responded

Bob, I'm sorry to hear about the issues with your vehicle after its recall service. We aim for smooth and reliable repairs, so it's concerning that this happened. Someone from our team will be in touch as soon as possible to address your concerns—thank you for bringing this to our attention. - Bronson Miller - Service Manager - 6109651332

February 25, 2025

New building was beautiful and clean. Staff was helpful and accommodating. I love the ability to see everything through the portal and use of transportation. Josiah was kind and very info More

by Jmschloder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah
Feb 26, 2025 -

Lehigh Valley Honda responded

We're delighted to hear you enjoyed the new facility and found our team at Lehigh Valley Honda helpful. It's great that Josiah made your experience informative and pleasant! Thank you for sharing this feedback with us!