Leif Johnson Ford Inc.
Austin, TX
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2,581 Reviews of Leif Johnson Ford Inc.
My experience at Leif Johnson Ford was excellent. The staff were helpful and knowledgeable, helping me to get the perfect vehicle for my needs at a great price. It was the best car-buying experience The staff were helpful and knowledgeable, helping me to get the perfect vehicle for my needs at a great price. It was the best car-buying experience in my 40 years of buying cars. More
This was my second purchase. I traded in the first vehicle I bought there. I would’ve gotten more had I sold it privately, but believe I got a decent price. I needed to buy a veh I traded in the first vehicle I bought there. I would’ve gotten more had I sold it privately, but believe I got a decent price. I needed to buy a vehicle that day and they made that happen. I had some questions afterwards for sales (pre-owned), and have not received a response, but will follow up in person asap. I’m not a numbers person and it was after closing, but I’m still unclear as to some of the aspects of the financing. Will follow up there too. Service was great (thanks Brandon!) when a sensor failed before I left the lot that night. I got a great rental (thanks to you too Juan!) and had my “new to me” vehicle back a few days later since it was a holiday weekend. I’m pretty sure I’ll be purchasing from Leif Johnson again, hopefully at a more leisurely pace next time. 😉 I appreciate the respect that went both ways. More
Salesman was great but didn’t care for the man signing the papers with. He was in too big of a hurry, didn’t go over things he should have and spent too much time trying to sell me things I told him I did the papers with. He was in too big of a hurry, didn’t go over things he should have and spent too much time trying to sell me things I told him I didn’t want. When I say I don’t want it, I don’t want it. I almost walked out. More
Pretty good other than signing a contract for 2. 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact the “sales Manager” and finance guy could not explain the arbitrary provisions. The sales manager had to explain what it actually meant. All the sales Manager could come up with was they would need the vehicle back if I didn’t sign the arbitrary provisions. I had to return to the dealership multiple time because the first contract was screwed up when I was given the 2.9% interest rate More
Everyone that I spoke with and worked with at Leif Johnson were all so personable , kind and considerate, which made my experience, joyful and memorable, Thank you guys! A special thank you to Jeff Johnson were all so personable , kind and considerate, which made my experience, joyful and memorable, Thank you guys! A special thank you to Jeff especially and Juan. I appreciate your efforts, and help! Thanks, Stephanie More
Drew is the best car salesperson I have ever worked with! I never felt like he was trying to sell me anything but rather helping me find the right match for me. He was friendly and knowledgeable, patiently a I never felt like he was trying to sell me anything but rather helping me find the right match for me. He was friendly and knowledgeable, patiently answered all of my questions, and gave me frequent updates throughout the entire process. He made me feel like his most important customer, which of course wasn’t the case, but very nice to feel that way! Thomas was also super helpful in getting me set up with a test drive appointment right away and tracking down specifically what I was looking for. The entire Leif Johnson team made the entire process so easy for me, and I had a great experience! More
Drew made the process great for us. Everyone else was super helpful and overall this was one of the best experiences we had buying a car. Everyone else was super helpful and overall this was one of the best experiences we had buying a car. More
We were misled and deceived with what we believe were fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by fraudulent photos of the interior of a vehicle, which we were led to believe we would be purchasing! There were multiple misrepresentations made by the dealership's representatives, including the failure to disclose, prior to purchase, that if we bought certain treatments, it would void their seven day return policy. Had we been notified by the finance manager when he was recommending we purchase the treatments, that they would void the return policy, we would not have purchased them. We were not provided the return policy disclosure for review and acknowledgement until after the treatments had been applied! More





