Leif Johnson Ford Inc.
Austin, TX
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2,579 Reviews of Leif Johnson Ford Inc.
Everyone was so friendly and helpful. We really appreciated Jeff Cruz. He did not pressure us. He presented purchase options and respected our decision making process. It was a pleasure w We really appreciated Jeff Cruz. He did not pressure us. He presented purchase options and respected our decision making process. It was a pleasure working with him. More
Very professional and personable! Thank you! Also very efficient process from beginning to end which helped reduced stress and anxiety. Thank you! Also very efficient process from beginning to end which helped reduced stress and anxiety. More
Andres was fantastic, he didn’t beat around the bush and was straight to the point. Although, we showed up late we were able to make the purchase without a hitch. I am a Ford fan since birth, I even used was straight to the point. Although, we showed up late we were able to make the purchase without a hitch. I am a Ford fan since birth, I even used to work at truck city ford in the past. I love this truck!!! More
Good experience except for long wait time after deal was struck until getting to final purchase process. And my Owner's Manual was missing from the cart. struck until getting to final purchase process. And my Owner's Manual was missing from the cart. More
I recently posted that I was upset about my trade in with a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she exp a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she explained what had happened and expressed concern about my perception of how that part of the process had disappointed me. We both cleared the air around the trade in issue and I feel the need to clarify an important issue. I was never dissatisfied with any of my interactions with the staff at Leif Johnson. Everyone was courteous, friendly and professional throughout my experience with them. I wouldn’t hesitate to do business with Drew, Jeff, or Wesley in the future. I particularly appreciate the follow up phone call I got. I believe that speaks well of an organization that’s willing to own it and explain it when it comes to customer care. More





