Leith AutoPark Honda

Nick was awesome My advisor was Nick, who came and found me when my work was done, and reviewed the results of the free, extremely detailed inspection of the vehicle My advisor was Nick, who came and found me when my work was done, and reviewed the results of the free, extremely detailed inspection of the vehicle that Technician Jimmy Lawson has completed and then, Nick walked me out to where my car had been parked. Very pleased with the level of service I received and I will definitely go back for my future automotive needs. More

Repair Hearing the news a car transmission has to be replaced is not something you prepare for ahead of time. CJ helped provide needed reassurance that they Hearing the news a car transmission has to be replaced is not something you prepare for ahead of time. CJ helped provide needed reassurance that they would help us with the best possible solution. He was very helpful and never seemed bothered by the many telephone conversations as we tried to figure out our best plan , as we were from out of town. Thanks CJ , your customer service was excellent! More

Excellent service I had a very good visit today when I took my Pilot in for service. Edwin and Dale were excellent helping me during this service visit. I had a very good visit today when I took my Pilot in for service. Edwin and Dale were excellent helping me during this service visit. More

Friendly, professional & efficient! Cary's Honda Park Service Center doesn't just put the S in Service, they put all the other letters in SERVICE. I experienced the sense of pride-in-wo Cary's Honda Park Service Center doesn't just put the S in Service, they put all the other letters in SERVICE. I experienced the sense of pride-in-work oozing out from everyone from beginning to end of my recent visit. With my 2014 Sport hesitating to start I was getting a bit anxious about being 'stuck'. What relief! when I was scheduled immediately. Upon arrival everyone worked together like clockwork, and courteous and efficient going above and beyond. Such as Nick texting a greeting in case i needed anything, then explaining in detail the results of the diagnosis, and even items that were not needed now but to expect in the future. While the wait was short, the seating is comfortable with great hot coffee and snacks. I wouldn't dream of any future cars being anything but Honda, just so I could keep coming back here. THANK YOU ALL!!. More

The Best Oil Change in Town I drove 12 miles out of my way just for an oil change and ended up getting much more! I got a next day appt., walked in to see a massage therapist on I drove 12 miles out of my way just for an oil change and ended up getting much more! I got a next day appt., walked in to see a massage therapist on staff(Denah)and my customer service agent Calvin went above and beyond. Southpoint Honda and Leith Honda are a joke compared to Cary Autopark Honda. This is my new Honda Home. Thank you Calvin for being so transparent! More

Friendly, knowledgeable service Always a pleasure to do bu. A very pleasant experience on each visit. Everyone is always friendly and courteous. Prices fair as well as parts. Service is completed in a timely fa A very pleasant experience on each visit. Everyone is always friendly and courteous. Prices fair as well as parts. Service is completed in a timely fashion. More

Great service! Autopark Honda gave us outstanding service on my first-ever new car purchase. They treated me with respect and kindness. The free oil changes are a bi Autopark Honda gave us outstanding service on my first-ever new car purchase. They treated me with respect and kindness. The free oil changes are a big plus, also! More

AutoPark Honda covers all the bases! In time for Spring car-shopping/buying, I offer this POSITIVE REVIEW of AutoPark Honda of Cary. Note that our Nov. 30 purchase of a 2019 Accord EX f In time for Spring car-shopping/buying, I offer this POSITIVE REVIEW of AutoPark Honda of Cary. Note that our Nov. 30 purchase of a 2019 Accord EX from this dealership was the finale of my efforts to shop, price & negotiate purchase terms for our desired car totally via the Internet, thus limiting my dealership contact to a single purchase appt. AutoPark (AP) emerged as my 1st choice among 5 regional dealerships that I consulted, based on the following events. AP’s promptness and quality of responses quickly established it as a Dealership worthy of our consideration, starting with their assigned Internet Sales Coordinator (Christy Suh), and concluding with the G.M. (Mike Icenhour) & his Sales Mgrs. (Glenn Finkel & Brandon Rigney) who committed to negotiating final purchase terms with me in a very timely manner. Finally, our purchase appt. and post-purchase follow-up were very professionally handled by our Sales Consultant, Mark Williams. The Sales staff made 3 critical good-faith efforts to salvage our deal: They extended their best-price quote for a LX-model to our subsequently upgraded EX-choice; located an EX with our choice of (less common) interior-color at a partner-dealership; and included a dealership Protection Package (a standard dealership add-on) at a “discounted price” (3 useful items @ $375 as compared to as many as 5 items that cost up to $1070 at another dealership), plus lifetime oil changes at the dealership. What capped our decision to purchase with AP was a Sales Mgr’s late-evening outreach to us to confirm our final out-the-door cost, accompanied by an electronic draft Purchase Agreement to be consummated the next morning. The highlight of our Purchase appt. was the very professional delivery of our car by Mr. Williams-- who was a very good fit for us, given his low-key style and his comprehensive orientation of us to our new, high-tech. vehicle. His post-purchase follow-up was also very thorough, as he made himself (& AP’s resources) available to us for further orientation (Thus far, we’ve not chosen to take advantage of these resources due to Honda’s very comprehensive online resources for mastering features of the car). The low point of this appt. was “legal“-part with the Business Mgr., in which the our Title & Registration application was short-changed in deference to Dealer-mandated & over-the-top efforts to sell us an Extended Warranty coverage. In the course of this detailed session, I overlooked that I had brought my own license tag for our new car, which together with the Bus. Mgr’s failure to even ask if I had one, resulted in our being issued a new plate and much unnecessary work on my part to settle up with the NC-DMV re: my old plate & registration. In short, I wholeheartedly recommend this Dealership for a new car (Honda) purchase, especially if you choose to negotiate your purchase virtually totally via the internet. Just be prepared for the "Business"-part of your purchase. More

Outstanding Barbara Yarber was my salesperson. She was superb and very knowledgeable. I would recommend her highly. It was a great buying experience. Love my Barbara Yarber was my salesperson. She was superb and very knowledgeable. I would recommend her highly. It was a great buying experience. Love my car! More

Outstanding Customer Care! Auto Park Honda is the only dealership I have ever known that values customers as much when they bring cars in for service as when they are buying the Auto Park Honda is the only dealership I have ever known that values customers as much when they bring cars in for service as when they are buying them. Professional and sharp, knowledgeable and courteous, the servicecdepartment staff know what they are doing and make sure Honda drivers understand, too. Comfortable waiting area, with coffee, snacks, internet, current magazines and TVs, makes the wait time pleasant. Auto Park Honda is the only place my CRV EX L will be serviced. And FREE lifetime oil changes are a pretty good perk, too! More