Leith AutoPark Honda

Great car buying experience We weren't 100% we wanted a Honda and drove several vehicles. Working with Jon, he made it very easy to understand all about the car we wanted/needed We weren't 100% we wanted a Honda and drove several vehicles. Working with Jon, he made it very easy to understand all about the car we wanted/needed and was very respectful of our decision timeline. I will certainly call him again. More

An amazing experience From the moment I walked in, to the moment I walked out with our new car, the experience was wonderful. I had the wonderful opportunity to work with From the moment I walked in, to the moment I walked out with our new car, the experience was wonderful. I had the wonderful opportunity to work with Michael Kennedy. Never felt pressured, was always given a straight forward and honest answer. I HIGHLY recommend anyone looking to purchase a Honda to stop in and ask for Michael. I will also add that everyone else I've dealt with so far has also been extremely pleasant. More

Sales Associate Jeff Fisher We worked with Jeff for about a week when trying to trade-in our car and purchase a new car. Jeff was very friendly and very helpful. He replied to ou We worked with Jeff for about a week when trying to trade-in our car and purchase a new car. Jeff was very friendly and very helpful. He replied to our after hour emails and even came in on his day off because it was more convenient for us. He made the experience very enjoyable for us. Thanks Jeff! More

Great customer service from Jae Kim! We were there on Saturday evening looking for a larger vehicle (minivan or SUV) as our family is growing. Jae Kim greeted us and we told him we are in We were there on Saturday evening looking for a larger vehicle (minivan or SUV) as our family is growing. Jae Kim greeted us and we told him we are interested in either the Odyssey or Pilot. He asked us some questions to understand our needs and showed us both vehicles. He convinced us that we should go with the Odyssey and we fell in love with it. So we proceeded to buy the car, but it was already 6pm and we didn't realized the dealer closed earlier on Saturday. We also had a trade in vehicle that needed an appraisal. Jae and his manager stayed until all the negotiations and paper work was done and we got the van at around 8:30pm. The negotiation was a bit longer than we expected and the price didn't budge much, especially for the trade in. We already had an appraisal elsewhere for higher than what they were giving us. Therefore, we think we would've had slightly a better deal trading the car in elsewhere. It was too late to wash and clean the car but we did get a full tank of gas. Jae told us to come back tomorrow for the detail and car wash and Simoniz. When we got home, we noticed a scratch on the back of the vehicle. We called his cell immediately that night and surprisingly he picked up the phone. He told us he will get it taken cared of and it will be same as new. So Sunday, we brought it back and after it was washed and cleaned we inspected the van. Jae got us a work order to get the scratched fixed. Due to the weather that week, the work was scheduled for Friday. In the meantime, we found another small scratch in the front. When I brought the van back on Friday morning for the paint work and Simoniz, I showed Jae the other scratch in the front. He said he will talk to his service manager and got me loaner vehicle for the day. At the end of the day, he called me to inform me that all the work is done and I can pick up my van. Jae and I inspected the van again together and the scratch in the back is still somewhat visible but the front was perfect. He then talked to his service manager again and offered to get this fixed again. When I got home and my husband and I inspected the van, it was barely visible. Therefore, we didn't bother to bring it back again. Throughout all this, what I really like about Jae is that he listens, follows through, and is always accessible. He made sure all our expectations are met even after the deal was already done and kept us informed. This is what great customer service is all about. He built trust in us and that is something very rare in the car sales industry (we've bought 6 new and used cars at dealers and another 5 used cars private party in the past decade). Overall, we are very happy with this purchase and we love this van. I highly recommend Jae Kim at Honda Auto Park in Cary. More

good service Mark was friendly, courteous and to-the-point. I never felt pressured and always felt as if I was was being treated fairly: pricing was excellent. Mark was friendly, courteous and to-the-point. I never felt pressured and always felt as if I was was being treated fairly: pricing was excellent. I could not ask for a better car buying experience, thanks Mark. More

Great Experience! We went to the dealership knowing what we wanted. Having a long relationship with their service department, and being very satisfied, I knew where we We went to the dealership knowing what we wanted. Having a long relationship with their service department, and being very satisfied, I knew where we wanted to do business. As we were looking at the vehicle we wanted a salesman approached us, introduced himself and asked if he could help us. After a brief get to know you session we felt very comfortable in dealing with our salesman, Charlie Bruce. Charlie is very personable but not high pressure. He knows his business and the product he sells. He was very patient with us through the test drive and deal negotiation, answering all of our questions. We have bought many cars over the years, and this was the easiest and most pleasant experience we have had. If I were in the market for a car, I would definitely put Charlie Bruce and AutoPark Honda on my list. More

Excellent customer service by Jon Choi I purchased a new Honda Accord at Auto Park Honda yesterday. I could not be happier with my experience. Jon Choi was fantastic throughout the process: I purchased a new Honda Accord at Auto Park Honda yesterday. I could not be happier with my experience. Jon Choi was fantastic throughout the process: very knowledgeable on the vehicle and very personable during the meeting. The offer/counter-offer was a quick and easy process and I walked out of there with the car (and price) I wanted. I would certainly recommend Jon Choi & Auto Park Honda to anyone I know looking to purchase a new or used vehicle. -Mike Cassidy More

Great Deals I have always gotten great deals with Auto Park Honda. I have dealt with Charlie Bruce four times and he works for you to gets you the best deal. He's I have always gotten great deals with Auto Park Honda. I have dealt with Charlie Bruce four times and he works for you to gets you the best deal. He's never pushy and he doesn't hard sell you. He's honest too. More

2014 Honda CRV purchase I could not have asked for a better car buying experience than the one I received from Christopher Kenney at Auto Park Honda. Christopher was very in I could not have asked for a better car buying experience than the one I received from Christopher Kenney at Auto Park Honda. Christopher was very informative and made my test drive very comfortable. He seemed to go out of his way to get me a great deal and the car I wanted. There was a problem with the first car I picked but Chris jumped right in, found another car and sweetened the deal even more. I have already told my friends that if they are looking a car, I highly recommend Christopher Kenney and Auto Park Honda. More

great buying experience We had a great buying experience at Autopark HOnda. The sale consultant is friendly, knowledgeable, informative, and helpful. He had the car ready w We had a great buying experience at Autopark HOnda. The sale consultant is friendly, knowledgeable, informative, and helpful. He had the car ready when we arrived to buy the car. He honored the price we agreed over the email. And most of all, he is not too pushy, which made us feel comfortable to buy a car from him. Overall, we had a great experience buy this new car, and will recommend this sale consultant and dealership to all our friends. More