Leith AutoPark Honda | Page 303

I had the best experience at the dealership I have ever had in purchasing a car. Charlie Bruce was the most helpful, knowledgeable salesman I have ever worked with. Everyone at the dealership I encountere had in purchasing a car. Charlie Bruce was the most helpful, knowledgeable salesman I have ever worked with. Everyone at the dealership I encountered were extremely friendly and helpful without being high pressure. Both of my children drive Hondas and I will recommend they come to this dealership when they are ready to purchase another. More

Contacted Caitlin by email inquiring about price matching a quote from another dealer on a silver 2014 Accord Cpe EX-L with Navi. after several email exchanges, price was agreed upon and I was told the vehic a quote from another dealer on a silver 2014 Accord Cpe EX-L with Navi. after several email exchanges, price was agreed upon and I was told the vehicle was in stock and available. Set up a time and date to come in and purchase the specific vehicle. Caitlin asked me to ask for Carl Salyer when I came in for my appointment. Arrived at dealership on the specific date and time, asked for Carl who had no knowledge of my conversations with Caitlin, he passed me off to salesperson Don Rigsbee who spent more than 30 minutes looking for the vehicle I had requested, only to come and tell me that it was no longer available that the General Manager of the dealership had decided to take that vehicle for his demo and I was just out of luck. The dealership then offered to locate a car for me and they could have it there in 5-7 days as the nearest car with the same equipment was in the far western part of the state. They tried to contact the General Manager to see if they could get the car back to the dealership, but he wouldn't answer their calls. I was very upset that I had taken off work, set and appointment for a specific car and the reply I got was "sorry, but the General Manager can do whatever he wants and there is nothing we can do about it." I contacted the dealer in Fayetteville, NC that was 1.5 hours away that gave me the original quote for the identical car to the one at Cary AutoPark. They still had the car, I was then told by Carl Salyer from AutoPark that the locator didn't show that car being in stk in Fayetteville, and if it was there, it would have been padded with alot of accessories to run up the price. Called the Fayetteville dealer back car was there, price they originally quoted would be honored, drove 1.5 hours to Fayetteville dealer, car was detailed and ready to go, price given was honored and sticker wasn't padded. A very pleasant experience. Autopark Honda needs to take lessons from the dealer in Fayetteville on how to treat customers. They especially need to work on their internet inquiry to sale conversion process and their inter-dealer communications. They lost a sale today and probably another in the coming year I am looking to upgrade my SUV and a Pilot Touring is what I am considering, but it will not be from AutoPark Honda based on how I was treated today. More

This is my 2nd lease with Honda and working with Erik. He is great to work with. He is a genuine, hard-worker and a good family man. He knows what he is doing and will help you out. He is by far the be He is great to work with. He is a genuine, hard-worker and a good family man. He knows what he is doing and will help you out. He is by far the best salesman I've work with and I've had several different vehicles, that is why I went back and worked with him. Erika More

Eric Rainey at AutoPark Honda helped me purchase a 2014 Honda accord touring last week. The whole experience was great and I have nothing but great things to say about Eric. Eric sho showed me the same car Honda accord touring last week. The whole experience was great and I have nothing but great things to say about Eric. Eric sho showed me the same car six months ago knowing that I was not going to buy it at the time. He did not push me to buy it but just showed me as if I was buying it that day. He was very professional throughout. Very attentive. Answered all my questions. Well, when I decided to by an accord, I did not speak with anyone else. I knew I would buy it from Eric. If I decide to buy another car in the future, I am certain I will look for Eric first. More

Have had two cars there to get service done. Both cars had to bring back for work not done right. One car was suppose to be put in the computer to find out why engine light on. "We reset the computer lig had to bring back for work not done right. One car was suppose to be put in the computer to find out why engine light on. "We reset the computer light didn't come on" car engin light came on and wow take back to dealer, now have a 52.00 computer bill and a quote for 906.45 to have work done. Why was it not done the first time like asked. Plus made one call got the price cut in half and still using all Honda parts. All I can say is wow. So do your research. More

Excellent job Jae! A painless and smooth purchasing experience. Knowledgable, sincere and professional. My son needed a car in a hurry. It was his first buying experience and Jae helped him every step experience. Knowledgable, sincere and professional. My son needed a car in a hurry. It was his first buying experience and Jae helped him every step of the way. More