Len Stoler Lexus

Dealing with Tom Bardelman as our sales rep. for the past three purchases has been nothing other a great and smooth experience. When I call, Tom knows what I need and ensures we receive top notch service an three purchases has been nothing other a great and smooth experience. When I call, Tom knows what I need and ensures we receive top notch service and he provides us with an in and out experience that I love and the only way I can purchase a car. Tom goes above and beyond to ensure he puts Lexus at the top for customer service. Alan Kassel (General Manager) always makes sure that he takes the time and opportunity to ensure that our deal went smoothly and completes the purchase deal as a five star experience. We would recommend Len Stoler to anyone in the purchase of a new vehicle. More

Went to purchase a used Lexus LS 460. Chris in sales was very knowledgeable about the car and helped me make my purchase. Travis in the finance department made getting a loan a quick and easy process. Would very knowledgeable about the car and helped me make my purchase. Travis in the finance department made getting a loan a quick and easy process. Would highly recommend Stoler to anyone looking for a used or new car. More

Not impressed with this dealership at all. Purchased a 2021 Red Lexus Rx 350 from this dealership only because red color wasn't available at another dealership in the area. They took 3 weeks to finalize t 2021 Red Lexus Rx 350 from this dealership only because red color wasn't available at another dealership in the area. They took 3 weeks to finalize the price, kept on calling to come in and pick up the car. Increased the price by $900 when i got there. First and last time buying a car from this dealership. More

Bad experience with sales rep and sales manager they are not be trusted . Lied about my score. Good not fair score but I guess this how the world goes at len stolen. The service reviews and business were no not be trusted . Lied about my score. Good not fair score but I guess this how the world goes at len stolen. The service reviews and business were not good. Take your business somewhere else. More

This is our second car purchase from Len Stoler Lexus and it was just as great as our first time. It was a true no hassle sale. Marina in sales and the management team did everything to make the process easy it was just as great as our first time. It was a true no hassle sale. Marina in sales and the management team did everything to make the process easy and timely. I wouldn’t hesitate to recommend this dealership for a Lexus. More

Salesperson was Marina and the purchase process was pain-free. They valued my trade quickly, accepted our offer without a fuss, and processed us in about an hour which has not been my experience at oth pain-free. They valued my trade quickly, accepted our offer without a fuss, and processed us in about an hour which has not been my experience at other dealerships. More

Excellent salesmans. They’ll go beyond on helping customers with the savings. Tim Queen has done tremendous job to make sure I had the best deal customers with the savings. Tim Queen has done tremendous job to make sure I had the best deal More

Liars Bought a BMW X5 from Lenstoler Lexus. I asked several times before I purchased the vehicle if they had both keys which Ana told me repeatedly they d Bought a BMW X5 from Lenstoler Lexus. I asked several times before I purchased the vehicle if they had both keys which Ana told me repeatedly they did have. After I was done with their Finance department , paid for the vehicle etc, upon me taking possession of the vehicle I was told there was only one key available and the other key is at the other Lexus dealership. I was shocked considering all the assurance I had and I need the second key for my wife. I was assured they will find the key and mail to me. A few days later I called Ana the sales rep that sold me the vehicle and she told me they can’t find the key and they would reach out to the previous owner. A couple of days go by and I called again same story. I finally decided to call and ask for a manger the next morning and was able to talk to Chis who said he will talk to the person who comes in at 1 pm and they will call me right back with a solution on the extra key. 5 hours later no call and I called the dealership again and was told Chris left for the day. So I decided to ask for another manager who came on the phone and was rude, sad part is I forgot his name and he told me the same crap the sales person Ana was telling me. I wish I had never bought the truck from Len Stoler Lexus who I thought is/was a reputable dealership based on the luxury brand of vehicles they sell . I have been treated way better from other dealerships such as a Toyota dealership which is not a luxury brand dealership as the supposedly Len Stoler Lexus brand claim to be I regret buying the vehicle from them and still don’t have the 2nd key for my wife. The vehicle I traded for the their vehicle I gave them 3 complete set of keys with their remotes. More

Great Experience Stellar treatment from Alan, Travis, and Travis! I was in out super fast - so fast I was even able to bring my five year old, which could have been a Stellar treatment from Alan, Travis, and Travis! I was in out super fast - so fast I was even able to bring my five year old, which could have been a disaster. And they gave me the best number for trade in the entire DV, MD, VA area. This is our fourth car from this dealership and I cant say enough good things about them. Total pleasure. More

One of my best new car buying experiences. My recent purchase experience was one of the best I have ever had when buying a new car. Gemma Boyce and Travis Stoler were professional, courteous an My recent purchase experience was one of the best I have ever had when buying a new car. Gemma Boyce and Travis Stoler were professional, courteous and interested in getting the car I wanted. In addition I was actually given a quote at the beginning of the purchase process. That can be difficult to get from some dealers. I was able to negotiate a fair price and then just had to wait for the car to arrive. Travis kept me informed about when the car was due to arrive. Once it came in taking delivery was a pleasant painless process with no surprises or high pressure sales pitches from Travis Wagman in finance for add ons. Would highly recommend Len Stoler Lexus and their excellent staff to anyone interested in a Lexus. More