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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
110 Reviews

110 Reviews of Les Stanford Buick GMC - Service Center

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February 07, 2024

Les Stanford’s staff was very cordial to me at all phases of my visit. From writing up the repair, explaining the charges, communicating a completion date, payment processing, and retrieval of my vehicle, al More

by fbasemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

Always provides excellent customer service. Knowledgeable advisors that are good at what they do. Always will recommend to others More

by timcdeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Dan
Feb 09, 2024 -

Les Stanford Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Les Stanford Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

Always helpful, knowledgeable and pleasant. Tim was definitely very helpful and kind about my issues More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 31, 2024 -

Les Stanford Buick GMC responded

Hi Katrina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Excellent service from beginning to key hand-off. Didn’t take long for the oil change. Had coffee and television available while I waited. Bonus: Car was washed. Will return in the future. More

by evette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 28, 2024 -

Les Stanford Buick GMC responded

Hi, we appreciate your positive review of your recent experience with us! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Les Stanford Buick GMC!

January 25, 2024

This is my 2nd time coming in for an oil change. Both times they have been professional and fast! No issues. As long as I can continue to get my vehicle serviced here I will! More

by naturallydani76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 27, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 28, 2023

They are very professional, polite, and friendly. They’re very thorough and made sure I didn’t need anything else before I left. More

by Sunshiine43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace O'Deven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar, Antonio Sbrocca
Dec 29, 2023 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2023

Such a clean, friendly and efficient facility. Definitely recommend this to anyone in need for a new car or even work on your current vehicle! More

by ashley_rearick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service did great!
Dec 22, 2023 -

Les Stanford Buick GMC responded

Hi Ashley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Wait time was sooner than promised. Very happy on time. Staff very courteous and friendly More

by pamelacalmese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar
Dec 16, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your positive review of your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2023

I really appreciate this dealership. They made sure that when I left, I was completely satisfied. I came for schedule maintenance and an oil change, but there was a part that had been on More

by Blynsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 15, 2023 -

Les Stanford Buick GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 11, 2023

The staff handled my service needs promptly and my vehicle was ready when promised. Everything went smoothly. More

by Eddie T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2023 -

Les Stanford Buick GMC responded

Hi Eddie, we're happy you found our staff to be so supportive during your experience here at Les Stanford Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

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