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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
110 Reviews

110 Reviews of Les Stanford Buick GMC - Service Center

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August 21, 2024

They were prompt and communicated appropriately with accurate time frames. They were courteous with all conversations. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John service department
August 19, 2024

Everyone is polite and helpful going out of their way for me. From the Lady at the front desk, my salesman Jeffrey to the service manager John to a technician whose name I didn’t catch, even the Cashier in t More

by KPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Jeffrey Sharp
August 16, 2024

The atmosphere was pleasant, clean, and delightful. The service staff were friendly and polite. Really enjoyed my visit. I guess that’s why I’ve bought four cars there. More

by Bwashington1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavert Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Cowser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Maples
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ymari Mason. John Malushi. Dan Hack
August 15, 2024

I love this dealership and my salesperson. But, I went to get an oil change that took 3 hours.. More

by Angie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

One of the easiest and quickest transactions around. Nice waiting room, friendly service people and a positive experience all around. I'll be back for all my service and maybe even sales needs! More

by AdamJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Dan
July 22, 2024

Les Stanford's Service Department has repeatedly met or exceeded our expectations in terms of quality, timeliness, communications and price! More

by Mattdery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hack
July 12, 2024

This is the first time I've done business with this dealership and so far the sales and service have been much better than the dealerships I've used in the past More

by olspa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hinkley
July 03, 2024

They got my car in right away. Called me with recommendations and pricing. Had it back the next day. Great customer service!! More

by Sandolavictrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
June 19, 2024

Thank you for all your great customer service. And making things right. I think you a again! More

by David.leflore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ymari Mason
June 14, 2024

Very nice facilities and a professional/courteous team. I take my Trax here foe service and I'm always satisfied. More

by kclear7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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