Lester Raines Honda

Tried to get a quote for a module replacement for a Mazda. The service manager quoted $1,200.ish to replace a $200-$300 part. I asked if they could email the quote and he says...How do you expect me to Mazda. The service manager quoted $1,200.ish to replace a $200-$300 part. I asked if they could email the quote and he says...How do you expect me to do that?...I don't... because I'll sell/trade this and never buy another Mazda being as this is the only dealer that can work on them. Oh my way to a dealer now. Not only did your rude response cost this repair but also a purchase on a new vehicle. Hope you have the day you deserve! More

From the moment I walked onto the lot, Salman was friendly, courteous, and attentive to my needs. He made me feel comfortable and welcomed, and it was clear from the start that he was interested in h friendly, courteous, and attentive to my needs. He made me feel comfortable and welcomed, and it was clear from the start that he was interested in helping me find the perfect car. Salman took the time to listen to my needs and preferences, and he showed me a range of cars that he thought would be a good fit for me. He was patient as I took each car for a test drive, and he answered all of my questions with enthusiasm and expertise. He clearly knew his stuff and was passionate about helping me find the car that would make me happy. What really stood out about Salman was his honesty and integrity. At no point did I feel like he was trying to push me into a car that wasn't right for me, or that he was trying to upsell me on features that I didn't need. He was always straightforward and transparent, and I felt like I could trust him completely. Once I had made my decision, Salman made the process of buying the car a breeze. He took care of all the paperwork and made sure that everything was in order, so all I had to do was sign on the dotted line. He even followed up with me after the sale to make sure that I was happy with my new car and that everything was going well. Overall, I cannot recommend Salman Azmat highly enough. He is an outstanding car salesman and an even better person. His customer service skills are second to none, and he truly goes above and beyond to ensure that his customers are satisfied. If you are in the market for a new car, I would definitely recommend that you visit Salman and see for yourself why he is such an exceptional salesman. More

The body shop a superb job on taking care of my vehicle. They kept in close contact w/ me on arrival of parts and had my car out when promised. Thank you to Bobby Jo,Dale and Bob. I greatly appreciate you They kept in close contact w/ me on arrival of parts and had my car out when promised. Thank you to Bobby Jo,Dale and Bob. I greatly appreciate your excellent customer service. More

Sales,service, and body shops A1! Great people to deal with. See Kurt in sales. Great people to deal with. See Kurt in sales. More

We dealt with Kurt the manager today and this had to be the best car buying experience we have ever had. The salesman I had worked with all week was off today so we were directed to the manager and it was the best car buying experience we have ever had. The salesman I had worked with all week was off today so we were directed to the manager and it was the smoothest deal. The car price never changed, no added fees, and great customer service. Just all around a great experience. More

Sam Johnson was a good salesman for me, did not bs was straight to the point and was honest. No additional fees or anything like that, the out the door price was the same throughout the entire process. I straight to the point and was honest. No additional fees or anything like that, the out the door price was the same throughout the entire process. I would recommend for someone looking to get a Mazda. More

Worst experience ever will not recommend they messed my skid plate up blame it on me and would not honor their word on replacing it for free when I received my car back in the condition I did not bring it skid plate up blame it on me and would not honor their word on replacing it for free when I received my car back in the condition I did not bring it in & owner yells at his customers and will not let them explain themselves More

I would not buy anything from Lester Raines! He is very unprofessional and treats his staff like crap! I bought my car from Moses Honda in Huntington who also sold me a tire and wheel protection plan which unprofessional and treats his staff like crap! I bought my car from Moses Honda in Huntington who also sold me a tire and wheel protection plan which I can use anywhere! I took my vehicle to Lester Raines today because my tire blew out and it was closer to me. He refused to order a tire and rim unless I paid out of my pocket which is not how my warranty works, Fidelity reimburses the dealer/Bodyshop directly. Lester Raines then goes on to say if you don’t buy from his lot you don’t get first class customer service. He was rude from the moment I pulled up and was very degrading to hIs staff! Now I remember why I chose not to spend my money on his lot. I will drive my vehicle back to Huntington from this point on. I will say his service center has always been helpful and was today as well. They are not a reflection of him!! More

Best car buying experience ever!!! Easiest process. Kurt was amazing!!! They have the nicest associates, service techs, etc. Loved the fact that Kurt handled the WHOLE DEAL. He was the sales person and fina was amazing!!! They have the nicest associates, service techs, etc. Loved the fact that Kurt handled the WHOLE DEAL. He was the sales person and financing guy too. Had never experienced that before. LOVED IT!!! Love our new van as well. Will be repeat customers!!! More