
Lester Raines Imports
South Charleston, WV
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462 Reviews of Lester Raines Imports
Oil change I would like to add that the employees are very helpful and friendly, but when the owner walks in the waiting area were we are waiting for our car, an I would like to add that the employees are very helpful and friendly, but when the owner walks in the waiting area were we are waiting for our car, and he doesn’t even speak or acknowledges the people that buy his cars is truly a problem for me, and this wasn’t the first that time he has done that. Yes, that is a problem for me. Because it should start from the head. His staff is very friendly. More
Very satisfied. Scheduled an appointment to have a problem looked at, car was taken promptly, and a fix is scheduled. No hassles at all. Once parts arrive, I am certa Scheduled an appointment to have a problem looked at, car was taken promptly, and a fix is scheduled. No hassles at all. Once parts arrive, I am certain it will be repaired correctly. More
Staff I had a scheduled a regular maintenance and noticed mud-guard being loose. I brought this to Mike Smith's attention and he was very helpful in resolvi I had a scheduled a regular maintenance and noticed mud-guard being loose. I brought this to Mike Smith's attention and he was very helpful in resolving the issue. More
Excellent Service I called the day prior to bringing my 2015 Mazda3 in for oil change, tire alarm issues and inspection and needed it fairly quickly. I was given an ap I called the day prior to bringing my 2015 Mazda3 in for oil change, tire alarm issues and inspection and needed it fairly quickly. I was given an appointment for the next morning. I was able to use the "Early Bird" drop off to let Service know what all needed to be done and when I needed the car back so that I was not even late to work. Everything was done well ahead of the deadline I had and I received a phone call from Andrew letting me know that everything had been done and that I could pick up my vehicle. When I showed interest in a new Mazda CX3, Andrew immediately took me out and showed me the loaner that they were using. Very friendly and helpful. More
Great 2nd purchase from Dana. Great experience with Dana and the dealership. Clean offices accommodating for shopping with children. Love the car and the wh 2nd purchase from Dana. Great experience with Dana and the dealership. Clean offices accommodating for shopping with children. Love the car and the whole experience. More
Great beginning to end service. We enjoyed working with Salman from the beginning of the process to the end, it is more pleasant and less stressful to have one person during the proc We enjoyed working with Salman from the beginning of the process to the end, it is more pleasant and less stressful to have one person during the process vs multiple. More
Reasonable Wait, Good Price The previous time I had taken my vehicle in for service, for some reason, it took nearly 3 hours for a standard service. It's a good price, and a good The previous time I had taken my vehicle in for service, for some reason, it took nearly 3 hours for a standard service. It's a good price, and a good service though - so I brought it back again. I mentioned the excessive time when I brought my car in the last time. They had it done in under an hour this time, which was surprising - faster than I expected a normal service to be. Again, the price is right, the employees are friendly, the waiting area is nice, and the salesmen are friendly. Overall, a very good experience. Keep it up! More
Great All needs were handled in a timely manner. Nice waiting area with TV and coffee. Friendly staff and clean waiting area and bathroom. Was open and rea All needs were handled in a timely manner. Nice waiting area with TV and coffee. Friendly staff and clean waiting area and bathroom. Was open and ready to work when I arrived for my appointment. This is very important to me since I come on my lunch break. More
Mazda recall Service was quick and the waiting area had everything. It was a recall and they took care of it quickly. No problem at all with getting it done. Service was quick and the waiting area had everything. It was a recall and they took care of it quickly. No problem at all with getting it done. More
Repeat customer Between my husband and I, we have leased/purchased 4 vehicles from Lester Raines. Bubby is an excellent salesman to work with and we've had a wonderfu Between my husband and I, we have leased/purchased 4 vehicles from Lester Raines. Bubby is an excellent salesman to work with and we've had a wonderful experience overall. More