Lester Raines Imports

I love my little Mazda and the service I get! Your service department is the most professional and skillful that I have ever dealt with. I actually enjoyed my service call and did not mind hangin Your service department is the most professional and skillful that I have ever dealt with. I actually enjoyed my service call and did not mind hanging around while it was worked on. It was a 20,000 mile service call and and your people explained to me what was done. Don't have their names but got to say hi to Tim Russell, salesman who sold me the car. And yes, I thanked him! More

Could not be more satisfied In April my fiancee and I attended the Manila International Auto Show. We saw a beautiful little red Mazda on display that we both loved the looks of In April my fiancee and I attended the Manila International Auto Show. We saw a beautiful little red Mazda on display that we both loved the looks of. So much so, in fact, that we took each other's pictures beside it. By the looks of it I thought it was a very expensive concept car. In May or June I test drove a 2015 MX5 at Lester Raines' Mazda. In the past I have owned Fiat 850 and 124 Spyders as well as a Triumph Mark II and an MGB. Driving the Mazda gave me the same exhilaration as I remembered from those roadsters - pure fun. I had seen videos of the 2016 MX5 or I would have been on the way to the bank when I finished the test drive. I mentioned this to Tim Russell, the Sales Manager at Les Raines and he offered to put me on the waiting list for a 2016. He hadn't seen one yet and I was only basing my decision on the test drive of the 2015 and the videos I had seen online talking about the 2016 (which was not yet on the market). I appreciated not getting a "Hard sell" from anyone at the dealership, no calls trying to keep me "on the hook" or trying to sell me a 2015 model. Several times when I was in the neighborhood I stopped and spoke with Tim. At one point he mentioned that when they received their allocation of vehicles if I liked we could configure one exactly as I would want it and they would order one that way. Multiple times he mentioned I was under no obligation to purchase that vehicle (or any other) if I decided not to when I saw it. When they learned they could order the 2016 MX5s; Tim called to let me know I could stop by when convenient and we could set one up as I would like. Armed with pages of specifications I downloaded from the Mazda USA website I went in and we sat at Tim's computer configuring my roadster: a Soul Red, Club edition MX5 with the BBS wheel package and the Aero package with 6 speed manual transmission. A couple weeks later Tim called to tell me they had begun construction of my Miata in Hiroshima and he even had the serial number it would bear from that point on. I believe it was at that point that I looked at the photos from Manila and realized my Fiancee and I took our photos beside the exact model car I ordered for us, right down to the performance accessories!! From that point on, whenever Tim received an update he called and told me. Whenever one of my sons and I would just "drop in" to his office he would stop what he was doing, get on the computer and show us where are car was in the production process. This continued until he called about a week ago and said he emailed his rep and learned my MX5 was literally being loaded on the car transport truck that day. "Above and beyond" service? He called late afternoon last Thursday and sent me a video of my Miata being unloaded from the truck at his showroom. He stuck around until I could get there a little later to show me the vehicle. The next day (last Friday, Oct 2) he picked me up at home and drove me to the dealership. I was not trading in another vehicle so rather than inconvenience me he drove me to the dealership. About 5 minutes later he had all the forms ready for me to sign and I was on my way. I stopped back yesterday and he took me to their body shop to meet the technicians who applied the Auto Armor (Which I very highly recommend) to my MX5. That way I could get care tips from the experts. Tim Russell could not have been more helpful, more professional or more personable. I have visited and dealt with a lot of car dealers/salesmen in the past and they could all learn a lot from Tim about how to take care of the customer. Would I recommend Les Raines Mazda to anyone else? I already have. That speaks volumes. More

Courteous, knowledgeable of product, professional, Sales rep. Was knowledgeable about product and was professional and courteous. Affordable Pricing and interest rate. Safety rating was a major part of Sales rep. Was knowledgeable about product and was professional and courteous. Affordable Pricing and interest rate. Safety rating was a major part of my reason for buying the crx 5. More

Salesman Our salesman was very helpful and I feel he did all he could to make this a good experience for us. Our salesman called us the day after we purchased Our salesman was very helpful and I feel he did all he could to make this a good experience for us. Our salesman called us the day after we purchased our vehicle to see if he could further assist us. We appreciated the courtesy call. More

Get it done right excellent and fast service that I know will be performed correctly by the Lester Raines technicians. I always take my Hondas to this dealership for excellent and fast service that I know will be performed correctly by the Lester Raines technicians. I always take my Hondas to this dealership for all my service needs. More

Tim Russell is awesome! They worked hard to get us the best deal they could. We were accomodated in the money down which showed they understand that budgets are tight. They worked hard to get us the best deal they could. We were accomodated in the money down which showed they understand that budgets are tight. More

Satisfied! Our salesman was excellent, not pushy, well informed on the vehicle we wanted, helpful and accommodating. The car is excellent! I have purchased f Our salesman was excellent, not pushy, well informed on the vehicle we wanted, helpful and accommodating. The car is excellent! I have purchased from Lester Raines, in the past, and was satisfied then, too! Top notch dealership! More

Didn't go to buy a car. But there was no pressure. Felix Carpenter was very helpful. No pressure. He selected cars I could comfortably fit in (I'm 6'5"). Lester Raines Honda had plenty of vehicles to c Felix Carpenter was very helpful. No pressure. He selected cars I could comfortably fit in (I'm 6'5"). Lester Raines Honda had plenty of vehicles to choose from, and I chose a Blue Accord Sport. Felix was more of a consultant, than a salesperson. I had wrecked my old car, and was window shopping at best. I'd already bought a used car from another dealership, but was waiting on some work to be done to it. The more I thought about a used car versus a brand new Honda, I convinced myself to eliminate the stress of an older car, and ride in comfort and dependability. I'm happy with my decision, and would highly recommend Felix Carpenter and Lester Raines Honda. More

Many years of great service I really hate receiving things like this in the email, but I really love the service at Lester Raines Honda. Have a nice day! Please. I really hate receiving things like this in the email, but I really love the service at Lester Raines Honda. Have a nice day! Please. More

Very good Great it was very easy to purchase a car from them. The pilot that we bought is very quiet and drives like a car.. I would recommend this type of SUV Great it was very easy to purchase a car from them. The pilot that we bought is very quiet and drives like a car.. I would recommend this type of SUV to anyone. Now my sister wants one. More