Lester Raines Imports

Very helpful. Very personable. This salesman went out of his way to sell me a car. He took care of every detail from start to finish. Recommend him. his way to sell me a car. He took care of every detail from start to finish. Recommend him. More

I felt the discussion and conversation was up front, honest and fair. I told them what I was looking for, Jeremy did his best to match my needs and my wants. When dealing with any sales person the bes honest and fair. I told them what I was looking for, Jeremy did his best to match my needs and my wants. When dealing with any sales person the best skill they can have is good listening skills. Jeremy listed to my needs and delivered. I was very appreciative of the communication, open discussion and excellent service. When buying another Honda he is the first person I'll go to work with. Thanks Jeremy your help and service was very appreciated! Steven More

We had a great experience. Kurt was helpful without being pushy. The price was right too which made it a no-brainer! Thanks for a pleasant experience Kurt being pushy. The price was right too which made it a no-brainer! Thanks for a pleasant experience Kurt More

Wonderful service! LOVE my new Mazda!! Very friendly staff. Great pricing. Easy to work with when it came to my trade-in. Have already recommend because of the many compliments on my CX-5! staff. Great pricing. Easy to work with when it came to my trade-in. Have already recommend because of the many compliments on my CX-5! More

My family has been buying cars from Lester Raines since 1990. This is our family's 5th Honda and my 2nd Accord from there and we hope to continue to shop there in the future. 1990. This is our family's 5th Honda and my 2nd Accord from there and we hope to continue to shop there in the future. More

I could not be happier with my decision to purchase my new car from Lester Raines Mitsubishi. I bought my first car here, an Eclipse, when I was sixteen and returned ten years later to purchase my Outland new car from Lester Raines Mitsubishi. I bought my first car here, an Eclipse, when I was sixteen and returned ten years later to purchase my Outlander Sport. Even though I shopped around other dealers, I returned because of the exceptional service that I received. More

They got 1 star because I couldn’t give a negative. They got 1 star because I couldn’t give a negative. Don’t waste your time! I bought a Honda Insight in Richmond, KY a last year. I love the car! But They got 1 star because I couldn’t give a negative. Don’t waste your time! I bought a Honda Insight in Richmond, KY a last year. I love the car! But I noticed the paint peeling in less than a month. I went here to setup an appoint to get the warranty work done and was treated like crap by the owner! He was rude and obnoxious! Now, I drive to Lexington, KY to have all my service work done (oil changes, new tire, etc.). Just like clockwork, they get my money! Have friends that would rather buy where I did than buy from this dealer. More

I HAD EXCELLENT SERVICE. MY DEALER WAS VERY FRIENDLY AND TIMELY. HE HELPED ME EVERY STEP OF THE WAY. HE ALSO KEPT ME UPDATED ON THE CAR AND THE LEAN. TIMELY. HE HELPED ME EVERY STEP OF THE WAY. HE ALSO KEPT ME UPDATED ON THE CAR AND THE LEAN. More

The service department for this dealership is horrible. I took my car in for recall notice which was a free job. They took my recall slip when I entered, and told me it would be around 60-90 minutes. I sat i took my car in for recall notice which was a free job. They took my recall slip when I entered, and told me it would be around 60-90 minutes. I sat in the waiting room for about 20-30 minutes and they came and got me to tell me my car was ready and the recall didn't take as long as anticipated. They did not give me a receipt I figured because it was a free recall. My car sounded and ran worse than before, and when I called they told me to give it a few weeks for fluids to get in systems or something to that effect. A month passed and I called again. They told me they had no record of ever working on my car and told me I was lying about bringing it in to them. Long story short, they made my car worse than when I brought it to them, and refused to acknowledge they ever did any work on it or that I brought it in to them. Customer service, employees' moral ethics, quality of work, and everything is horrible about this place. Never take your vehicle here or even buy anything here. More

I went to the dealership for an oil change. It was quick and speedy, but one of the salesmen there backed into my car on the way out. He apologized and admitted that the accident was his fault because he di and speedy, but one of the salesmen there backed into my car on the way out. He apologized and admitted that the accident was his fault because he didn't see me. The damage was approximately $1000. They agreed to pay for the damages and I had to return three days later to drop off the vehicle. When I came back, I asked if I could get a loner car. The owner (Lester Raines) wanted to speak to me in person. He refused to give me a loner car at his expense even though the accident was at the fault of the dealership. In fact, I asked this question politely and I received an angry reply. I asked for a simple courtesy ride home and I would not even need one back. Again, he refused. He even threatened to not pay for the damages and sue me. I was furious. My father spoke to him and he got even more angry. I got angry and he cursed me out. I honestly believed that he was going to hurt me right then and there. At this point, all I wanted was my car keys so I could leave. I reported him to Honda and a full investigation is going on concerning his dealership. I also noted that I did not even want his dealership to fix my car as there is no more trust for his company. I have no desire to even look at his dealership, let alone step foot on it. More