Lexington Park Ford Lincoln

Very professional and I was very pleased with overall services. Would recommend you very highly.. Donna was great in every aspect and I really trust her recommendations. services. Would recommend you very highly.. Donna was great in every aspect and I really trust her recommendations. More

Very professional and I was very pleased with overall services. Would recommend you very highly. services. Would recommend you very highly. More

Very friendly staff. Truck has had 0 problems. Staff have answered all my questions. From sales to purchase I am happy Truck has had 0 problems. Staff have answered all my questions. From sales to purchase I am happy More

Meagen,Service Associate was to"OUTSTANDING" My second visit for my MKZ at Lexington Park MD Ford dealership. Meagan is a " go to " person. She handles your vehicle needs with a "I care service attitude visit for my MKZ at Lexington Park MD Ford dealership. Meagan is a " go to " person. She handles your vehicle needs with a "I care service attitude". More

Lexington Park Ford service department is really on top of their game! They ensure your needs are addressed and follow up to make sure you are satisfied! of their game! They ensure your needs are addressed and follow up to make sure you are satisfied! More

The service was fine but although a car wash was advertised it didn’t happen advertised it didn’t happen More

Mike in the service department lacks the necessary skills to perform his job effectively. His willingness to work with customers is quite limited, and he does not consistently demonstrate promptness in his r to perform his job effectively. His willingness to work with customers is quite limited, and he does not consistently demonstrate promptness in his responsibilities. I expected better service from this dealership and its team members. More

Megan was great! Although she and team would have been required to work late, they all were prepared to deliver my SUV after hours without hesitation. This entire Le Although she and team would have been required to work late, they all were prepared to deliver my SUV after hours without hesitation. This entire Lexington Park Ford Lincoln dealership continues to exceed my expectations. Go Bills! More

DO NOT BUY FROM HERE! I purchased two vehicles on the same day from this location. As an active-duty military member, I needed to register both vehicles out of state. I purchased two vehicles on the same day from this location. As an active-duty military member, I needed to register both vehicles out of state. I was explicitly told by the dealership that they could handle this process. After more than 45 days of delays and no paperwork being submitted, we were forced to gather the documents and complete the registration ourselves. During this process, we discovered something completely unacceptable: one of the vehicles we purchased was not the vehicle that was actually provided to us. It is inconceivable that a dealership could fail to recognize for over 45 days that the wrong vehicle had been delivered. This error could have resulted in serious legal consequences, including potential arrest. When we brought this issue to the dealership’s attention, no one accepted responsibility. Every individual involved shifted blame to another dealership or employee. Even after escalating the matter to the CEO, the only compensation offered was a free car cleaning, which is grossly inadequate given the severity of the mistake and the risk imposed on us. This has been, without question, the worst vehicle purchasing experience I have ever had. The lack of accountability, professionalism, and basic safeguards is alarming. I strongly advise others to avoid doing business here. More