Lexington Park Ford Lincoln

DO NOT BUY FROM HERE! I purchased two vehicles on the same day from this location. As an active-duty military member, I needed to register both vehicles out of state. I purchased two vehicles on the same day from this location. As an active-duty military member, I needed to register both vehicles out of state. I was explicitly told by the dealership that they could handle this process. After more than 45 days of delays and no paperwork being submitted, we were forced to gather the documents and complete the registration ourselves. During this process, we discovered something completely unacceptable: one of the vehicles we purchased was not the vehicle that was actually provided to us. It is inconceivable that a dealership could fail to recognize for over 45 days that the wrong vehicle had been delivered. This error could have resulted in serious legal consequences, including potential arrest. When we brought this issue to the dealership’s attention, no one accepted responsibility. Every individual involved shifted blame to another dealership or employee. Even after escalating the matter to the CEO, the only compensation offered was a free car cleaning, which is grossly inadequate given the severity of the mistake and the risk imposed on us. This has been, without question, the worst vehicle purchasing experience I have ever had. The lack of accountability, professionalism, and basic safeguards is alarming. I strongly advise others to avoid doing business here. More

Answered my questions, provided various models and options to consider, and completed the deal to my complete satisfaction. Thanks options to consider, and completed the deal to my complete satisfaction. Thanks More

All good, except the techiician didnt remove the tape adhesive residue from the glass after the window motor & regulator were replaced. I had used duct tape to keep the wimdow up. adhesive residue from the glass after the window motor & regulator were replaced. I had used duct tape to keep the wimdow up. More

Close to home which makes it easy and convenient. Clean and spacious waiting area. Fantastic staff! Clean and spacious waiting area. Fantastic staff! More

Good ability to are for . y vehicle.it is though and the job is done quickly. y vehicle.it is though and the job is done quickly. More

Great working with Lexington Park Ford will definitely recommend to other can't wait to go back recommend to other can't wait to go back More

Courteous reception in the service department. Work was done timely and well. Satisfied with the experience. Work was done timely and well. Satisfied with the experience. More

Cole was a very patient and kind salesperson. They were plenty of options to test drive. They were plenty of options to test drive. More

Frist of all very frindely very please the work that done on my truck.I would come back. on my truck.I would come back. More

I was very pleased with my experience at Lexington Park Ford. Typically I hate having to buy another vehicle because I don’t like to get hassled and honestly don’t like spending a ton of money. Everyone Ford. Typically I hate having to buy another vehicle because I don’t like to get hassled and honestly don’t like spending a ton of money. Everyone at the dealership was very helpful and nice and no one tried to talk me into a purchase. While purchasing a truck I worked with product specialist Maddie Torres, customer relations manager Pam Long and Finance Manager Samuel Vargo. All of which were top notch being very straight forward and pleasant to work with. The service I received at Lexington Park Ford was far superior to any other dealership I visited and I plan on being a repeat customer. More