Lexington Park Ford Lincoln

Bought a Lincoln Nautilus from these people 3 years ago. Promised the world as far as customer care. Every time I try to deal with the service department all I get is the runaround. It's almost like they do Promised the world as far as customer care. Every time I try to deal with the service department all I get is the runaround. It's almost like they don't won't you to come back. Could care less about their customers. More

Had the absolute pleasure of working with Jason aka JP. He made our buying experience smooth and painless. I would highly recommend anyone looking for a vehicle to give him a call and allow him to help the He made our buying experience smooth and painless. I would highly recommend anyone looking for a vehicle to give him a call and allow him to help them. The rest of the folks we worked with were awesome as well. Justice was excellent and helpful conveying our options to add to our purchase and Cameron in finance was great as well and worked a deal we were comfortable with. I will be giving this dealership the first opportunity to earn our business on our next purchase as well! More

Bought a suv from Lexington Park, Purchase was 5 star, but service center has been 1 star from beginning. I have utilized the Ford APP to schedule all my oil changes. The first one took them 3.5 hours to but service center has been 1 star from beginning. I have utilized the Ford APP to schedule all my oil changes. The first one took them 3.5 hours to complete a basic oil change even though I had an appointment. It wasnt until I started questioning where my vehicle was and why it wasnt done that all of a sudden it got done. They did provide me a free oil change to make up for my wait but that was only after I left a bad review. I have had a few oil changes since then, again long waits. Just recently I submitted 3 times for a appointment and received confirmation emails advising someone would call me, each time, I waited a day or 2 and then when I received no call, I requested another again through the app with Confirmation email received. So today after not receiving a call, I stop in and they tell me they dont know what I am talking about and they can give me the appointment I requested 1st request was 2 weeks ago. No they cant get me in for a basic oil change until June 25th at the earliest. More

Don't waist your time stopping at this dealership. I was ready to special order a new F450 Platinum dually. The salesman stated they just received a new F450 King Ranch. I asked if I could test dri I was ready to special order a new F450 Platinum dually. The salesman stated they just received a new F450 King Ranch. I asked if I could test drive it to see how rough the ride was before I ordered my new F450. Salesman stated, "Oh they won't let you test drive that truck". That's when I got in my vehicle and drove to Waldorf Ford and placed my order there. I am a 3 Ford family and Lexington Park Ford will never get any more of my business. I will dive the 45 miles to go to Waldorf Ford. More