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Lexus Escondido

Escondido, CA

4.0
867 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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867 Reviews of Lexus Escondido

January 25, 2022

I appreciate both the professionalism and the timely communication that Anthony provided me. The repair work has my car running beautifully! More

by freggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Freggo, Thank you for your positive feed and for taking the time to share your experience with us. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 25, 2022

Great service and great customer service. I have always wondered why one must be verbose in writing an exvellent review. Less is more. More

by ges0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello ges0, Thank you for sending in a positive feedback. We are happy to know that our team was professional and helpful and took great care of your service needs, and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 23, 2022

I enjoy working with Frank Atek and being able to get a loaner vehicle for the day. More

by de64sd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello de64sd, Thank you for sharing your experience with us and for taking the time to send in a review. We are happy to know that our team was professional and helpful and we hope to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 23, 2022

As always a very comfortable setting to wait while they service on one’s car. More

by GUSTAVO1.BIDART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Gustavo1.Bidart, Thank you for your positive feedback and for taking the time to send in a review. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 23, 2022

Great service from Adam. I appreciated that he altered my service plan and took care of a dent for me. More

by JAY.CAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Jay, Thank you for sharing your experience with us and for taking the time to send in a positive review. We are happy to know that our team was professional and helpful and took care of your service needs. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

We especially liked attentive, no pressure sales person. He was understanding of questions older customers ask. Courteous. He made purchasing a car a pleasant experience. More

by laurajeandodds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bothwell, Andrew Wells
Print
Jan 25, 2022 -

Lexus Escondido responded

Hi laurajeandodds, We are glad you had an awesome experience with Dan Bothwell! We hope we continue to serve you for years to come. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 22, 2022

What a great team at Lexus Escondido! Always courteous, helpful and welcoming :-) I don’t think I would ever take my vehicle anywhere else. More

by Roseingala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Print
Jan 22, 2022 -

Roseingala responded

Yes

January 22, 2022

Always great and prompt service, Service team pays attention to detail and love video we get on car. Thank you Matt!! More

by zimmerss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello zimmerss, Thank you for taking the time send in a positive feedback and sharing your experience with us. We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

Speed of service in waiting area much improved over last visit. Phone delays to service desk still very slow. More

by NBASSETT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello NBASETT17, Thank you for sharing your experience with us. We are happy to know that our team was professional and helpful and will work on improving the response to the the service desk. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

Fast and friendly service. Very satisfied with my experience. Shaynah is a great advisor. Thank you! More

by ELFIERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Print
Feb 01, 2022 -

Lexus Escondido responded

Hello ELFIERMAN, Thank you for sharing your experience with us and for sending in a positive review. We are happy and pleased to know that our team was professional and helpful and took care of your service needs. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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