Lexus Escondido

Outstanding I was assisted by two of your great sales staff. Karen MacKichen did the financial negotiations and Howard Glenn did all the paperwork and car delive I was assisted by two of your great sales staff. Karen MacKichen did the financial negotiations and Howard Glenn did all the paperwork and car delivery and explanation of features. Both were GREAT! More

Marvin Graham is the best! I always buy or lease from him. I had a problem with my 2016 Lexus RX and sent a letter to the manager several months ago, I never got a call or a return letter. I think that is not I had a problem with my 2016 Lexus RX and sent a letter to the manager several months ago, I never got a call or a return letter. I think that is not good customer service! I do not like the people receiving cars when we come in for service. They do not give the kind of service you used to have when you had your own, trained employees intaking cars for service. When you are used to a certain caliber or level of service, it's disappointing when you no longer receive it! More

Excellent experience purchasing my new Lexus I recently became enamored with the recent release of the LC 500. I had visited two dealerships to see the car, but had not found anyone who really k I recently became enamored with the recent release of the LC 500. I had visited two dealerships to see the car, but had not found anyone who really knew much about the car and were very interested in selling it. When I came to Lexus Escondido, it was a totally different story. From the phone conversation setting up a viewing, to the actual explanations of what each package offered, I was taken through the steps of selecting what I felt I needed, driving, and their finding me the car of my dreams. Sam has a thorough knowledge of this model, he and the dealership were fantastic at helping me, guiding me to choose and instructing me about the technology after the sale. Most dealerships only have one or two of these cars, but this dealership had a full selection at the time of my purchase. More

Excellebt Our sales persona Gurmeet Jawanda was excellent. Very patient and understanding while we were trying to make our decision. He made the whole experie Our sales persona Gurmeet Jawanda was excellent. Very patient and understanding while we were trying to make our decision. He made the whole experience much better. More

Excellent Customer Service Mr. Gurmeet helped us in the process, we were in and out i couple of hours. Excellent Staff. Mr. Gurmeet knew about the details/specifications of the Mr. Gurmeet helped us in the process, we were in and out i couple of hours. Excellent Staff. Mr. Gurmeet knew about the details/specifications of the vehicle and was able to provide invaluable input. More

Excellent Everyone was helpful, professional,, couteous and prompt . We are Costco members and were able to save some money because the Escondido dealership wo Everyone was helpful, professional,, couteous and prompt . We are Costco members and were able to save some money because the Escondido dealership works with them to help members. More

Purchased the car I wanted I had done my research and knew I wanted to purchase a 2016 ES300h with every safety feature available and low mileage. I went to Lexus Escondido and I had done my research and knew I wanted to purchase a 2016 ES300h with every safety feature available and low mileage. I went to Lexus Escondido and spoke to Omid Sarem about availability and my timeframe. Omid said he would find me the car I wanted, and he did. The car was everything I had hoped for and more. The entire experience was stress free. More

LC 500 Purchase Michael was very helpful during the whole process of our purchase of the LC 500. All our questions and e-mails were answered promptly, we really appr Michael was very helpful during the whole process of our purchase of the LC 500. All our questions and e-mails were answered promptly, we really appreciate his customer service. Misael was also very helpful going through the documentations process and explained all the details clearly. More

Great Deal on my IS200t Hassle free car buying experience and they gave me a great price on my 2017 Lexus IS200t F Sport from the start. Just ask for Atilla and he will take Hassle free car buying experience and they gave me a great price on my 2017 Lexus IS200t F Sport from the start. Just ask for Atilla and he will take care of you. More

Car buying experience All personnel were helpful, I have worked with Howard Glenn before. The car purchased is our third car bought at Lexus Escondido and out sixth Lexus All personnel were helpful, I have worked with Howard Glenn before. The car purchased is our third car bought at Lexus Escondido and out sixth Lexus snice 2001 More