Lexus Of Lehigh Valley

My wife and I purchased a 2025 LEXUS ES from Dmitri and it could have not have been easier. He answered all of our questions and made the purchase smooth and seamless. This circumvented the normal hassle it could have not have been easier. He answered all of our questions and made the purchase smooth and seamless. This circumvented the normal hassle of buying a new car. More

Rich George was very outstanding in regards to take care of key program.Andy Fistner Rich gets 5 STARS. of key program.Andy Fistner Rich gets 5 STARS. More

James provided the best car buying experience I have ever had. Very thorough, not pushy, and very knowledgeable. The whole process took a few hours and he took care of everything. had. Very thorough, not pushy, and very knowledgeable. The whole process took a few hours and he took care of everything. More

My wife and I worked with Dylan Reid to purchase our new car. Dylan helped us choose the car that best suited us. He was immensely helpful and skilled. Through him we were able easily to arrange financing f car. Dylan helped us choose the car that best suited us. He was immensely helpful and skilled. Through him we were able easily to arrange financing for the vehicle. In addition, I had questions about the operation of the car and called him several times. He was always very kind and prompt in answering us and in resolving our problems. His help has been essential to our experience in purchasing and in getting used to the car. I recommend the dealership very highly, and especially Dylan, who, I'm certain, makes an essential contribution to the efficiency of the dealership, and to the way in which it is seen. Spencer. More

This dealership is outstanding, I cant even find the words to explain the wonderful experiences I have had. They go over anad above to help yo. We moved no matter what I did I could not get garage doo words to explain the wonderful experiences I have had. They go over anad above to help yo. We moved no matter what I did I could not get garage door connected, they actually sent 2 techs Marco and David down to try and do it, unbelievable, The Service department, has to be number one in the world. Diana Meixsell is absolutely wonderful.I got a flat tire and was having a very stressful day due to situations out on my control, had to wait 3 hours for a tire change, my donut was put on, when I got home I called and asked Diana if they could pick up my car and ge me a tire, tire could not be repaired, Sge sent someone done and left me a loaner, my car is 1 year old and Michelin quit making tgat tire so tgey had difficulty finding one. After several days they found it, changed it and put everything from the donut and tools back in, all this time I ad the loaner. That is what I call outstanding service an fortunately for me I had purchased tire and wheel insurance. Thank you Diana, On my previous Lexus I had an issue and had dealings with Luke Whary, once again I had outstanding service, I have never seen service like LOLV and it’s service advisors as well as the technicians. In sales Yanni, John and Dan make the purchasing process so easy and well explained.. Thank you LOLV for all you do, keep up the good work, I will never buy a car anywhere other than your establishment. Linda Arnowitt More

"Peaceful Promise" "Fair. Transparent. Straightforward." These terms are the self-stated business ethic of Lexus of Lehigh Valley and very accurately describe my recent purcha Transparent. Straightforward." These terms are the self-stated business ethic of Lexus of Lehigh Valley and very accurately describe my recent purchase of a new Lexus ES300h. Customer Experience Manager Shannon George managed all aspects of my transaction from initial deposit (on an in-transit vehicle) to a seamless right-off-the-truck delivery about 10 days later. Shannon was delightful to work with - no red tape or gimmicks - and she models the unique character of LoLV perfectly. I will also mention Dylan Reid, another standup manager at LoLV, who allowed me to test drive an ES hybrid late in 2023. Dylan was wise enough to answer my questions and allow the car to sell itself. None of the usual, uncomfortable arm-twisting. For my wife and I, this was truly a "peaceful experience" all around! Not to mention a wonderful, sharp car, too! More

Good customer service. My experience with Lou Ann was a pleasant one. She was very patient in answering all my questions. I felt comfortable working with her. My experience with Lou Ann was a pleasant one. She was very patient in answering all my questions. I felt comfortable working with her. More

Bought a car from them everything was good until the car was delivered . Came off the trailer big dent in driver side passenger door other dents on car. Not one time was it brought to my attention. Just xx was delivered . Came off the trailer big dent in driver side passenger door other dents on car. Not one time was it brought to my attention. Just xxxxty on the dealer not to mention It. More

Lou Ann Dorney was just so wonderful to work with. She could not do enough for us. She was super knowledgeable and answered every question and that is why we bought our new Lexus NX 350., Ryan delive She could not do enough for us. She was super knowledgeable and answered every question and that is why we bought our new Lexus NX 350., Ryan delivered the car...awesome guy. Really took his time covering all the workings of the vehicle. So helpful. Pverall a great experience! More

My entire experience with LOLV was positive. Everyone was very knowledgeable about the cars. Cody was very patient and respectful through the entire buying process. I really enjoyed working with Everyone was very knowledgeable about the cars. Cody was very patient and respectful through the entire buying process. I really enjoyed working with him. More