
Lexus of Akron-Canton
Akron, OH
Filter Reviews by Keyword
By Type
2,065 Reviews of Lexus of Akron-Canton

This is my 4th Lexus, 3rd from Kari. She is the absolute best! Her attention to detail, her extensive knowledge and professionalism is amazing and her welcoming smile just makes the whol She is the absolute best! Her attention to detail, her extensive knowledge and professionalism is amazing and her welcoming smile just makes the whole experience one of a kind. Jannelle went above and beyond to carry on the Lexus tradition of excellent customer service as well. More
After having my previous Lexus serviced here, it was an easy decision to buy my new car here as well. Low key, great people, and a very helpful environment. easy decision to buy my new car here as well. Low key, great people, and a very helpful environment. More
Mike was an excellent salesman and gave me lots of time and lots of phone calls….even changing cars midstream . The dealership is wonderful, people are friendly, the waiting room is lovely, and the mocha and lots of phone calls….even changing cars midstream . The dealership is wonderful, people are friendly, the waiting room is lovely, and the mocha machine is delicious. More

Great experience buying my first Lexus! Everyone was super nice, professional and no pressure or up selling. Glad to be a Lexus owner! Everyone was super nice, professional and no pressure or up selling. Glad to be a Lexus owner! More
Courteous and knowledgeable team both sales ( Shelly) , and the business management ( Roni) sides. They were very easy to deal with and helpful. They want to make sure you are satisfied and understand al and the business management ( Roni) sides. They were very easy to deal with and helpful. They want to make sure you are satisfied and understand all of the vehicle functions. More

Connie and Mike were both very pleasant, personable and thorough. They kept me in the loop with all updates as I waited for my car to be delivered. I was very happy to have dealt with the whole team at Akr thorough. They kept me in the loop with all updates as I waited for my car to be delivered. I was very happy to have dealt with the whole team at Akron-Canton Lexus More

I had been on a daily hunt for a very specific Lexus SUV for 2.5 months before I came across the vehicle I purchased from Lexus Akron-Canton. After losing out to an in person buyer at another dealership, I for 2.5 months before I came across the vehicle I purchased from Lexus Akron-Canton. After losing out to an in person buyer at another dealership, I knew I had to move quickly. I am so grateful it was Mr. Mark Stacy that facilitated my purchase, as he matched my swift approach with locking in the deal the very first day! Mr. Stacy is a true professional. He was not pushy and was firm regarding the popularity of the vehicle. We requested a live video of the vehicle running to make sure we could hear the engine and he quickly delivered without hesitation. The vehicle purchased was everything I had desired, even financially, however, it was Mr. Mark Stacy's superior customer service that sealed the deal for us! His attention to detail and prompt follow-up was comforting especially since I am an out-of-state customer. Mr. Stacy always made himself available, even a few times on his day off from work! Additionally, it was a very simple and efficient process working with Roni in finance. This team was honest and trustworthy, even being 800+ miles away! I am already sold on the Lexus brand for life now. I plan to pass on my Lexus vehicles to my children as I upgrade and I will be looking to Mr. Stacy again for those future purchases. More