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Lexus of Arlington

Arlington Heights, IL

4.7
3,414 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,414 reviews

March 31, 2023

Always get excellent customer service at this dealership. Lori is a great service rep. Always following up and keeping us updated. More

by Drtrefz
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
March 31, 2023

Excellent service every time I bring one of my vehicles in for maintenance and/or repair. More

by Bill M.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
March 28, 2023

I recently stopped in with my son to look at my options on my warranty at the time and Manager Victor helped with my request. Pawel was a gem as usual and Manager Igor had a smile and was polite. I a More

by Beth
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Igor Zigic, Pawel Stachnik, Victor Aguilar
Mar 29, 2023 -

Lexus of Arlington responded

Beth, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 27, 2023

Excellent service in purchasing my new car. Athena kept me informed from the beginning of the process of selecting a car to the actual delivery. More

by bradysk
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athena Ferguson - 5 Stars, Kamil Wojcik
Mar 27, 2023 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that Athena had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Arlington!

March 23, 2023

Haresh Trivedi is a pleasure to work with and so are Tony Coyoc and Tom Prondzinski More

by giberne2003
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc
Mar 25, 2023 -

Lexus of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2023

We are very pleased! As a first-time Lexus car-shopper/buyer, we weren’t quite sure what to expect. Eddy quickly became our partner as we explored a couple different veh More

by Karie & Mark V.G.
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
Mar 25, 2023 -

Lexus of Arlington responded

Hi Karie, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Arlington!

March 16, 2023

I came in for an oil change and to purchase a new car. Both service department and sales were very professional. More

by robert
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Eddie Garcia
Mar 17, 2023 -

Lexus of Arlington responded

Thank you for taking the time to write this review, Robert! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

March 16, 2023

Great customer service, easy to work with. They provide a very good quality work . Great weriting area with complementary coffee machine. More

by RBONDAR41
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Eddie Garcia
Feb 05, 2023 -

Lexus of Arlington responded

We are very happy to hear Eddie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2023

My Service for brakes and a oil change was very quick professional, Tony was very helpful. More

by T
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 16, 2023 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 13, 2023

Fast and professional services, knowledgeable and helpful employees , comfortable and clean waiting area. Good service More

by efigenea
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 13, 2023 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 15, 2023 -

Lexus of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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