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Lexus of Arlington

Arlington Heights, IL

4.7
3,624 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,624 Reviews of Lexus of Arlington

March 14, 2022

Provided transportation and a loaner car. Identified work that was needed. I had a deadline and work was completed on time More

by jataill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Mar 15, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

March 14, 2022

Haresh Trivedi always provides outstanding customer service. He goes above and beyond for his customers More

by drjar24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 15, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Haresh is always able to help, and we hope to see you again!

March 14, 2022

Excellent customer service that got me out the door in no time! They always treat you like a king! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 15, 2022 -

Lexus of Arlington responded

We appreciate your business, Joe, and our team looks forward to serving you again soon!

March 14, 2022

Very satisfied with Tom whenever I come in for service. Although, I wish ALIP would provide a better discount for loyalty customers like me. Been purchasing vehicles and doing services at ALIP for over 1 More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Josie Garcia
Mar 15, 2022 -

Lexus of Arlington responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Veronica, for choosing Lexus of Arlington!

March 12, 2022

Great service Scheduled Quick appointment Delivered my car on time as promised Thanks for the car wash More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

March 11, 2022

The service tech Jose Garcia always treats me as a valued customer. He does a great job explaining the services needed and providing me with updates while I wait during every visit. He’s very polite and pr More

by JOHNGUERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 14, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that Jose always meets your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2022

Ed in service was incredibly patient and helpful in resolving my issues. He reviewed the history around my repair and stepped up to make it right. More

by T_aumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edwin Thalhammer
Mar 14, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 11, 2022

Very friendly and patient staff. I was in a work phone call when he wanted to confirm with me on next repair step. He waited for 10min before we could talk. More

by CRUZ0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Mar 14, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 11, 2022

Always Great service! ! This is my wife 2nd Lexus from Arlington Lexus! Thanks again for always taking care of us! More

by Tai8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2022

support service works well. I appreciate it. Thanks a lot Tony for your work. You guys professional and Quality Weels. More

by Yury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 14, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Tony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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