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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

February 01, 2022

Nice and friendly stuff, they took care of my car pretty fast plus they land me a car More

by AREKZIOBRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Feb 01, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

February 01, 2022

I have purchased vehicles from the dealership and have always had a great experience. This time was no different. My sales rep Mark Burdeen has retired but he was kind enough to refer me to Ed Bijou who d More

by GEORGE.MEDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Mitch Horwitz
Report | Print
Feb 01, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, George, and for taking the time to leave us this wonderful feedback. It's great to hear that Ed and our team delivered such an excellent experience!

February 01, 2022

They always go above and beyond. I prefer them to any other dealerships I’ve been to. More

by Mmmmm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk, runners. , Josie Garcia
Report | Print
Feb 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2022

I am very pleased with the quality the of my car repair,and the professionalism of the service. Jose Garcia represents the highest level. More

by Wieslaw Markowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Wieslaw, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

January 31, 2022

Tony is truly the best! Very professional and detail oriented. car servicing experience improved by a lot due to his efforts. Thank you Tony! More

by CLAUDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department, Claudia! We look forward to sharing your compliments with Tony and the team, and don't hesitate to let us know if we can be of further assistance.

January 31, 2022

Jose kept us informed on the progress on the work being done. Everyone was very nice More

by rel1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Jose and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2022

The service rep Lori was very responsive to everything I questioned about my vehicle, took time to explain required maintenance schedule and made sure I had an understanding of what the process was. More

by nerism101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lexus of Arlington.

January 30, 2022

The service is great and they get you in and out,My service rep Lori kept me up to date on the service and also made sure they wash my at although the washer was close Thank you Lori More

by rdstidhum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

We are very happy to hear Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2022

We always see Jose he is amazing he makes the whole experience so much better More

by donroger200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

Don, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2022

Very pleasant to work with and Thorough team. Will definitely come back and recommend people More

by Adreyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

Adreyana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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