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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

October 13, 2021

Good service! I was 100-% satisfied. I bought my car from this location. Mean time service was excellent too. I like it all. Thank you More

by AAGII8US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 13, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 13, 2021

They did a great job thank you I did receive my car on time good More

by bijanroohizadegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
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Oct 13, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 13, 2021

Professional service advisors and technicians, reasonably priced services. Very nice and clean waiting area. And when finished they cleaned my car really nice. More

by R.N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
Report | Print
Oct 13, 2021 -

Lexus of Arlington responded

We are very happy to hear Rob, Tom and Haresh and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2021

I love the honesty at this dealership. Always provides excellent service! I am always treated with care and respect. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Haresh Trivedi
Report | Print
Oct 14, 2021 -

Lexus of Arlington responded

Chris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob and Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2021

Experience this time is a lot better than the time back on September. Thank you. More

by Sandra-e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
Report | Print
Oct 12, 2021 -

Lexus of Arlington responded

Sandra, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

October 12, 2021

My service advisor, Tony, was great. Very communicative and kept me apprised throughout the process. More

by CBSLEEPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 12, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. Tony and our team appreciate your business and hope to see you again soon!

October 12, 2021

They were very nice and accommodating and they have a interesting place and clean and good coffee More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Report | Print
Oct 13, 2021 -

Lexus of Arlington responded

Thank you, Michael! We appreciate your business and our team looks forward to serving you again soon!

October 12, 2021

Nice people. This is my 2nd LX 570. The 2014 I traded in with over 100,000 miles shifted smoother and didn’t have a whine in the transmission. The response from the service dept was “nothings wrong, tha More

by WALTCLEMENTS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed thallheimer and Jose and the very attractive girls at the Billings desk. , Nusrath Khan
Report | Print
Oct 13, 2021 -

Lexus of Arlington responded

Congratulations on your Lexus LX 570! We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 11, 2021

Everyone was very courteous and eager to help. They were thoroughly checking out my problem. I was so happy to drive car home More

by tmarjorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Report | Print
Oct 11, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! Rob and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 11, 2021

Quick, easy, professional as always. We always get taken care of well and are made to feel appreciated. Service is always done as expected and as promised. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Oct 11, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Haresh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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