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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

October 05, 2021

This is the only place I bring my vehicles for service. Always let’s you know what you need. More

by J.ABRAHAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Haresh Trivedi, Tim Webb
Oct 05, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

October 05, 2021

Very kind and did excellent job on service. Quite timely also! Thx u for your great service! More

by GIRARD412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia very kind and attentive to detail.
Oct 06, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Jose and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2021

A great salesperson. She quickly notified us when a car we were looking for came in stock More

by Me
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat
Oct 04, 2021 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 04, 2021

Beautiful building to wait in while your car is serviced. Friendly advisors and a great car wash. More

by CONFITEOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2021

Excellent service, was very pleased. Haresh did a great job guiding me through the work required and the overall visit was very efficient More

by KJNAGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 04, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2021

Service at Lexus of Arlington is great! I can always count on top notch customer service no matter if my car is ten years old or new! Thank you for living up to the words on the tables in the service ar More

by 2Rushed
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 04, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2021

Fast check in and check out and Tony was great explaining everything to me and very understanding More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2021 -

Lexus of Arlington responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

October 04, 2021

Tony went out of his way to advise us about required maintenance, arrange for bumper repair work, a full detail and Xzilon applications. He also arranged for a loaner car both times. Everything went ver More

by MPB4775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Vladamir Tanev, Mitch Horwitz
Oct 04, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

October 04, 2021

The customer service was excellent from start to finish! Even though inventory is terrible right now (as we all know) and I couldn’t get exactly what I wanted, I still feel like the team at the dealership d More

by Vacoglianese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat, Igor Zigic, Mitch Horwitz
Oct 05, 2021 -

Lexus of Arlington responded

Thank you for your business and this wonderful review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service! If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again!

October 03, 2021

I was accepted with no appointment. Provided lot of recommendations and advice. Services was done in short time. Customer service was excellent. I recommend this dealership for new clients. More

by rbyskosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 03, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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