Lexus of Arlington

The Service Department completed the required maintenance. Haresh Trivedi was very helpful in explaining the various costs for the work/tires and making sure the service was expedited because I maintenance. Haresh Trivedi was very helpful in explaining the various costs for the work/tires and making sure the service was expedited because I waited in the lounge for four hours before driving home More

My husband & I came in window shopping and wanting to know our options for a bigger car to accommodate our growing family. We left very happy and thrilled with our new car because we couldn’t pass on the know our options for a bigger car to accommodate our growing family. We left very happy and thrilled with our new car because we couldn’t pass on the deal we were getting. I’ve had the car a week so far and can’t get over it! Thanks Vladamir & Victor for helping us out! More

We had a wonderful and stress free time purchasing our third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the mat third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the matching car. My wife test drove several models before she decided on her favorite an RX350 L and Ivan was most helpful and answered all her questions. In addition to Ivan, the manager Igor Zigic was also very cordial and patient and on a subsequent visit Vladimir helped us out with resolving a pending issue as Ivan was off. A truly awesome dealership for purchasing a Lexus. More

I have been a customer of Arlington Lexus in Palatine for many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is e many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is especially pleasant, and I request him on all my service visits. More

The service department went above and beyond to be sure the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward m the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward me and staying in touch as they serviced the vehicle. More

It’s a good lexus dealer. My only setback is there starting to nickel and dime different services. My only setback is there starting to nickel and dime different services. More

Always a pleasure working with Haresh Trivedi. He spends the time to customize the service you need to have done. He keeps you informed while you are waiting. He is a big reason I keep retuning He spends the time to customize the service you need to have done. He keeps you informed while you are waiting. He is a big reason I keep retuning to Arlington Lexus. The waiting area is expansive, private and pleasant. More

Your service department, especially Josie, did a great job replacing my tires. Much appreciated. thank you. job replacing my tires. Much appreciated. thank you. More

Everyone was very helpful and kept me informed on the status of my vehicle. They fixed my car in a timely fashion. status of my vehicle. They fixed my car in a timely fashion. More