Lexus of Arlington

Didn't care for their advertising approach. They had the car advertised for one price. When we arrived, the changed it to a higher $$ and blamed it on Autotrader which wasn't true nor acceptable car advertised for one price. When we arrived, the changed it to a higher $$ and blamed it on Autotrader which wasn't true nor acceptable More

Watch for them. Promise one think, but final product are totally different. Should be option for minus 10. When is a problem , manager are really angry and all employees what I deal was totaly unprofession totally different. Should be option for minus 10. When is a problem , manager are really angry and all employees what I deal was totaly unprofessional and lie. Stay away, first time I'm really mad after car purchase. More

Just purchased a new car from Arlington Lexus. As usual, every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castr every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castro!!) More

Nice place, thank you for the oil change. We requested a car wash and they graciously washed by hand. However we were there 2.5 hours for an oil change and car wash, and the wash was so so on the outside bu car wash and they graciously washed by hand. However we were there 2.5 hours for an oil change and car wash, and the wash was so so on the outside but on the inside a botch job. Not even tried. Staff was courteous though. Slow service. More

Very happy with the service and professionalism. I love my new car and I would highly recommend this dealership. Everyone is friendly and knowledgeable about the product. my new car and I would highly recommend this dealership. Everyone is friendly and knowledgeable about the product. More

Nice place and happy with the service and professionalism. Ed is very nice and professional in handling my services. Thanks a lot and we will be back. professionalism. Ed is very nice and professional in handling my services. Thanks a lot and we will be back. More

Everybody so friendly, price is great and service is outstanding. I will definitely come back and recommend to everyone. Great job, thank you very much. outstanding. I will definitely come back and recommend to everyone. Great job, thank you very much. More

Super service special Oksana very friendly and professional person also Mitch Horowitz did quickly financial car , his super professional , I like building so clean and nice professional person also Mitch Horowitz did quickly financial car , his super professional , I like building so clean and nice More

My Sales Person was Adriana Cerlat - what kind of message are you sending to not include her name in the list below ? We would give her 5 stars. The fact that she was left out says the quality there (lack are you sending to not include her name in the list below ? We would give her 5 stars. The fact that she was left out says the quality there (lack of attention to details) is concerning to us. More

The dealership was quick to respond to our Car The dealership was quick to respond to our Car emergency. They had good information and kept in communication as to the issue and the timing when it The dealership was quick to respond to our Car emergency. They had good information and kept in communication as to the issue and the timing when it would be addressed. Tom was efficient and kind. We were very satisfied with the service! More